Skip to content
SlateIndex

Gorgias reviews

The conversational AI platform for ecommerce

Help DeskSan Francisco, CA, United States201–500 employeesFounded 2015

Visibility score
4.7%
no change0% vs last week
Weekly run · Nov 3

Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run

Reviews · what AI answers and open sources say

Gorgias reviews: what AI answers say

Positive in AI answers
28%
of 32 engine answers that mention Gorgias
Sentiment of answers
Positive28%
Neutral47%
Mixed25%

What answers praise

  • Best for Shopify and ecommerce support · 8 answers
  • Handles orders, refunds, and subscriptions for agents · 1 answers
  • Strong on ecommerce support questions like shipping and returns · 1 answers
  • Named among strongest all-around help desk options · 3 answers
  • Ticket-volume pricing without per-seat charges · 3 answers

Common criticisms

    Open sources these answers cite

    SourceTypeCitations
    capterra.comReview site4
    g2.comReview site4
    getmacha.comWeb3
    text.comWeb3
    alloysoftware.comWeb2
    toolradar.comWeb2
    bolddesk.comWeb1
    dragapp.comWeb1
    eesel.aiWeb1
    genrank.comWeb1

    Classified from 32 engine answers across 9 prompts in the last four weekly runs.SlateIndex does not collect review-site ratings and never shows invented quotes.

    Cite as: SlateIndex, “Gorgias AI visibility profile”, https://slateindex.ai/brand/gorgias, data of Nov 3, 2026. Licence: CC BY 4.0.