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LiveChat reviews

Live chat software that grows sales

Live Chat & AI SupportWrocław, Poland201–500 employeesFounded 2002

Visibility score
40.1%
up+1.3% vs last week
Weekly run · Nov 3

Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run

Reviews · what AI answers and open sources say

LiveChat reviews: what AI answers say

Positive in AI answers
36%
of 91 engine answers that mention LiveChat
Sentiment of answers
Positive36%
Neutral51%
Mixed13%

What answers praise

  • Free trial with no credit card required · 6 answers
  • Reliable, high-performance real-time chat · 3 answers
  • Polished website chat and straightforward agent workflows · 3 answers
  • Transparent, publicly listed pricing · 3 answers
  • Strong for e-commerce and sales-focused teams · 4 answers

Common criticisms

  • Can become expensive and complex for growing teams · 2 answers
  • Free tier limited to 2 seats · 1 answers
  • Ratings vary by review site · 1 answers

Open sources these answers cite

SourceTypeCitations
g2.comReview site16
rankite.comWeb16
toolradar.comWeb10
softwareadvice.comReview site7
capterra.comReview site6
enjo.aiWeb5
tooltester.comWeb5
crazyegg.comWeb4
engagelab.comWeb4
rework.comWeb4

Classified from 91 engine answers across 12 prompts in the last four weekly runs.SlateIndex does not collect review-site ratings and never shows invented quotes.

Cite as: SlateIndex, “LiveChat AI visibility profile”, https://slateindex.ai/brand/livechat, data of Nov 3, 2026. Licence: CC BY 4.0.