Netomi
NewIntelligent experiences for the world's most ambitious companies
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
- Netomi ranks #28 of 44 in Live Chat & AI Support with an AI visibility score of 1.4 (SlateIndex, Nov 3, 2026).
- Netomi is most visible on ChatGPT (2) and least on Perplexity (0).
- AI engines name Netomi in 1 of the 30 Live Chat & AI Support buyer prompts SlateIndex tracks.
- gartner.com is the source AI engines cite most in answers about Netomi, with 4 citations.
About
Company details for Netomi
Netomi builds AI agents that handle customer service requests across chat, email, SMS and voice for large brands. Its platform includes no-code tools and governance for compliance. Netomi states that its models come from OpenAI, Anthropic and Google, and that it integrates with Salesforce, OpenAI and Adobe. It ranks #28 of 44 in Live Chat & AI Support on SlateIndex and has a visibility score of 1.4 in the latest weekly run.
Founded in 2015 and headquartered in San Mateo, CA, the company employs an undisclosed number of people. It has raised about $160M. Its differentiator: governance built into the architecture for highly regulated customer environments.
- Website
- netomi.com
- Categories
- Live Chat & AI Support
- Headquarters
- San Mateo, CA
- Founded
- 2015
- Company type
- Private, venture-backed
- Funding
- Seed, led by Y Combinator and Index Ventures · $160M raised
- Deployment
- Cloud-based and on-premises
- Compliance
- SOC 2 Type II, ISO 27001, GDPR, CCPA, PDPA, HIPAA, PCI DSS
Read from graphiq.ai, en.wikipedia.org, g2.com, netomi.com, kfgo.com, tamradar.com · refreshed Nov 3, 2026.
AI visibility
Latest weekly run · Nov 3 · next run Nov 9
Visibility score trend
Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.
Netomi gained 1.4 points over 1 weekly run in Live Chat & AI Support. Zendesk leads the category at 49.3%.
Media
Website and product screenshots for Netomi
AI mentions & citations
Recent answers that name Netomi
Which Live Chat & AI Support vendors do analysts recommend?
Netomi – AI-powered customer support.
Which Live Chat & AI Support vendors do analysts recommend?
Netomi : Noted for deep generative AI integration and reinforcement learning capabilities, helping large consumer-facing brands automate complex, multi-turn dialogues seamlessly across messaging channels.
Products & features
What Netomi sells
Netomi agentic AI platform
AI agents that resolve customer requests across chat, email, SMS and voice, with no-code tools and governance for compliance.
Strengths engines cite
- deep generative AI integration and reinforcement learning
- automates complex multi-turn dialogues seamlessly across messaging channels
- AI-powered customer support
Target market & buyers
Large enterprise brands
Notable customers include United Airlines, Delta Air Lines, Paramount, DraftKings, MetLife, NBA, WestJet, Nestle.
| Industry | Primary use case |
|---|---|
| Airlines | In-app chat assistant (United Airlines) |
Funding & recent developments
Funding
| Round | Year | Amount |
|---|---|---|
| Series A, led by Index Ventures | 2019 | $15M |
| Series B, led by WndrCo | 2021 | $30M |
| Series C | 2026 | $110M |
| Seed, led by Y Combinator and Index Ventures | — | — |
| Latest known round | Total raised |
|---|---|
| Seed, led by Y Combinator and Index Ventures | $160M |
Recent developments
- Jun 2026ProductAgentic AI offering on Azure and Dynamics 365
Netomi announced a product for agentic AI on Azure and Dynamics 365.
- Apr 2026FundingSeries C of $110M announced
Series C led by Accenture Ventures, with Adobe Ventures, WndrCo and others participating. Jeffrey Katzenberg of WndrCo joined the board.
- Dec 2025FundingSEC Regulation D notice for about $55M
A Dec 2025 SEC Regulation D notice showed a planned raise of about $55M. The filing named no investors or valuation.
- Sep 2025CompanyListed among best AI apps for 2025-2026
Netomi was listed among best AI apps for 2025-2026.
Competitive landscape
How Netomi compares with its top three alternatives
Netomi most often appears alongside Freshworks, Zendesk, Intercom in AI answers.
| Brand | Visibility | Share of voice | vs last week | Starting price |
|---|---|---|---|---|
| Netomi | 1.4% | 0.4% | New | Pricing not available |
| Freshworks | 61.5% | 12.9% | up+1.7% | Pricing not available |
| Zendesk | 49.3% | 11.2% | up+0.3% | $19 / seat / mo |
| Intercom | 46.2% | 10.1% | up+2% | $29 / seat / mo |
| Tidio | 29% | 8.2% | down−1.5% | Free plan |
Cite as: SlateIndex, “Netomi AI visibility profile”, https://slateindex.ai/brand/netomi, data of Nov 3, 2026. Licence: CC BY 4.0.