Who each engine recommends
Position of every brand named in the latest run.
Mention rate over time
Share of engines naming each brand, weekly over the last 60 days (up to 8 brands).
LiveChat is named by 100% of engines today.
Responses
What each engine answered, and how the shortlist moved.
Several live chat tools offer free trials, ranging from 7 to 30 days. Here are some options based on current 2026 listings. Live chat tools with free trials Tool Free trial Best for ------------------------ LiveChat 14 days Website customer support Tidio 7 days Live chat and AI chatbots Intercom 14 days AI-powered customer support Zendesk 14 days Larger support teams LiveAgent 14–30 days Small support teams Olark 14 days Simple website chat ProProfs Chat 15 days Lead generation Pure Chat 30…
Dropped from this engine’s shortlist this week: Freshworks, Zoho, Chaport
- LiveChat — LiveChat offers a 14-day free trial with full access to its features and no credit card required. ↑ 1 vs last week
- Zendesk — Other tools offering free trials include Zendesk, LiveAgent, Intercom, Olark, and Tidio, with trial periods ranging from 7 to 30 days. ↑ 2 vs last week
- LiveAgent — Other tools offering free trials include Zendesk, LiveAgent, Intercom, Olark, and Tidio, with trial periods ranging from 7 to 30 days. ↓ 2 vs last week
- Intercom — Other tools offering free trials include Zendesk, LiveAgent, Intercom, Olark, and Tidio, with trial periods ranging from 7 to 30 days. ↓ 1 vs last week
- Olark — Other tools offering free trials include Zendesk, LiveAgent, Intercom, Olark, and Tidio, with trial periods ranging from 7 to 30 days.
- Tidio — Other tools offering free trials include Zendesk, LiveAgent, Intercom, Olark, and Tidio, with trial periods ranging from 7 to 30 days.
Dropped from this engine’s shortlist this week: tawk.to, HubSpot
Most prominent live chat platforms offer a time-limited free trial to test out their paid features, while many also provide free-forever plans if you don't need advanced tools.[](https://qualimero.com/en/blog/free-live-chat-software) Popular live chat options featuring a free trial include:
- LiveChat — LiveChat : Offers a 14-day free trial on their Essential and Growth plans with no credit card required upfront.
- Zendesk — Zendesk : Provides a 14-day free trial of their automated customer support and live chat features.
- Tidio — Tidio : Offers a 7-day free trial for its advanced tiers, alongside a limited free-forever tier.
- Olark — Olark : Features a straightforward 14-day free trial for its live chat software. New this week
- LiveAgent — LiveAgent : Offers a trial ranging between 14 to 30 days depending on the selected feature set.[](https://www.livechat.com/pricing/)[](https://www.zendesk.com/service/messaging/live-chat-… New this week
- tawk.to — (Note: If you are looking for tools that are completely free with no expiration date rather than a short trial, options like tawk.to, Crisp , and HubSpot offer robust free-forever tiers.)… ↓ 2 vs last week
- Crisp — (Note: If you are looking for tools that are completely free with no expiration date rather than a short trial, options like tawk.to, Crisp , and HubSpot offer robust free-forever tiers.)… ↓ 1 vs last week
- HubSpot — (Note: If you are looking for tools that are completely free with no expiration date rather than a short trial, options like tawk.to, Crisp , and HubSpot offer robust free-forever tiers.)… ↓ 3 vs last week
Citations
Sources the engines cited for this prompt.
| Source | Type | Citations | Cited by |
|---|---|---|---|
| livechat.com | Brand site · LiveChat | 6 | ChatGPT, Perplexity, Google AI Mode |
| zendesk.com | Brand site · Zendesk | 5 | ChatGPT, Perplexity, Google AI Mode |
| intercom.com | Brand site · Intercom | 2 | ChatGPT |
| tidio.com | Brand site · Tidio | 2 | ChatGPT, Perplexity |
| bestapp.com | Web | 1 | Perplexity |
| qualimero.com | Web | 1 | Google AI Mode |
| socialintents.com | Web | 1 | Perplexity |
| techradar.com | Media | 1 | Perplexity |
| zendesk.co.uk | Brand site · Zendesk | 1 | Perplexity |