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SlateIndex

Tidio reviews

AI customer service, live chat and help desk in one platform

Live Chat & AI SupportSan Francisco, California, United States51–200 employeesFounded 2013

Visibility score
29%
down−1.5% vs last week
Weekly run · Nov 3

Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run

Reviews · what AI answers and open sources say

Tidio reviews: what AI answers say

Positive in AI answers
47%
of 90 engine answers that mention Tidio
Sentiment of answers
Positive47%
Neutral43%
Mixed10%

What answers praise

  • Best for small businesses and e-commerce · 12 answers
  • Strong user ratings and review volume · 5 answers
  • Built-in AI chatbot (Lyro) and live chat automation · 6 answers
  • Free plan and free trial available · 6 answers
  • Affordable pricing with annual discount · 4 answers

Common criticisms

    Open sources these answers cite

    SourceTypeCitations
    g2.comReview site13
    rankite.comWeb12
    capterra.comReview site10
    toolradar.comWeb10
    softwareadvice.comReview site7
    dupple.comWeb4
    featurebase.appWeb4
    gartner.comAnalyst4
    spotlightar.comWeb4
    itechguides.comWeb3

    Classified from 90 engine answers across 13 prompts in the last four weekly runs.SlateIndex does not collect review-site ratings and never shows invented quotes.

    Cite as: SlateIndex, “Tidio AI visibility profile”, https://slateindex.ai/brand/tidio, data of Nov 3, 2026. Licence: CC BY 4.0.