Twilio SendGrid
NewNew to the index — the Twilio SendGrid profile is being built from its website.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
- Twilio SendGrid ranks #17 of 55 in Email Marketing with an AI visibility score of 4.9 (SlateIndex, Nov 2, 2026).
- Twilio SendGrid is most visible on ChatGPT (8) and least on Perplexity (0.9).
- AI engines name Twilio SendGrid in 7 of the 30 Email Marketing buyer prompts SlateIndex tracks.
- mailchimp.com is the source AI engines cite most in answers about Twilio SendGrid, with 4 citations.
About
Company details for Twilio SendGrid
SendGrid is an email API and SMTP service for delivering email, with tools to create and manage email marketing campaigns. The platform provides link tracking and open-rate reporting, and it is described as a cloud-based email delivery platform. SendGrid has been part of Twilio since the acquisition completed in February 2019. It ranks #17 of 55 in Email Marketing on SlateIndex and has a visibility score of 4.9 in the latest weekly run.
- Website
- twilio.com
- Categories
- Email Marketing
- Company size
- 5,000+ employees
- Company type
- Division of Twilio
- Funding
- Series A
- Deployment
- Cloud
- Compliance
- ISO 27001, ISO 27018, SOC 2 Type II
- Support
- Live chat for paid support customers, starting October 5, 2026
Read from capterra.com, twilio.com, cbinsights.com, g2.com, en.wikipedia.org, support.twilio.com · refreshed Nov 2, 2026.
AI visibility
Latest weekly run · Nov 2 · next run Nov 9
Visibility score trend
Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.
Changes appear after the second weekly run in Email Marketing. Mailchimp leads the category at 45.4%.
AI mentions & citations
Recent answers that name Twilio SendGrid
How do companies send and measure email campaigns without a dedicated tool?
Use services such as Amazon SES, SendGrid, or Mailgun to send larger volumes programmatically.
How do companies send and measure email campaigns without a dedicated tool?
Running email campaigns without a dedicated email service provider (like Mailchimp or SendGrid) means relying on alternative infrastructure, manual processes, and built-in analytics .
Who makes the most used email marketing platform?
What should an email marketing platform integrate with?
Examples: Amazon SES, Postmark, SendGrid.
Best email marketing platform for enterprise
Twilio SendGrid / Postmark
Which Email Marketing tools offer annual discounts?
SendGrid – Cuts overall costs by 10% to 20% with a yearly commitment.
Top email marketing platform options for B2B SaaS companies
Use Postmark or SendGrid alongside a marketing platform when transactional email reliability is a major requirement.
Official website of the top email marketing platform vendors
Products & features
What Twilio SendGrid sells
Twilio SendGrid Email API
Email API and SMTP service for email delivery.
Twilio SendGrid Email Marketing Campaigns
Tools to create and manage email marketing campaigns.
Strengths engines cite
- Cuts overall costs by 10% to 20% with a yearly commitment
- Reliable for transactional email
- Suited to sending large email volumes programmatically
Target market & buyers
Notable customers include Airbnb, Pandora, HubSpot, Spotify, Uber, Foursquare, Taco Bell, Intuit.
Funding & recent developments
Funding
| Round | Year | Amount |
|---|---|---|
| Seed | 2009 | $1M |
| Series C | 2014 | $20M |
| Series D | 2016 | $33M |
| Series A | — | $5M |
| Latest known round | Total raised |
|---|---|
| Series A | — |
Recent developments
- Oct 2026ProductLive chat for paid support customers
Paid support customers can reach Twilio through live chat for Segment and Twilio products.
- Oct 2026ProductUnified Login for marketplace customers
SendGrid marketplace customers can use Twilio's Unified Login for individual users.
- Mar 2026PartnershipPGA of America extends Twilio partnership to include SendGrid
The partnership was extended through 2028 to include SendGrid.
- Jan 2026CompanySendGrid.com and Segment.com folded into Twilio.com
Products, pricing and APIs were unchanged after the move.
- Jan 2026SecurityPhishing campaign using compromised SendGrid accounts
A blogger reported a phishing campaign that used compromised SendGrid customer accounts.
Competitive landscape
How Twilio SendGrid compares with its top three alternatives
Twilio SendGrid most often appears alongside Mailchimp, HubSpot, ActiveCampaign in AI answers.
| Brand | Visibility | Share of voice | vs last week | Starting price |
|---|---|---|---|---|
| Twilio SendGrid | 4.9% | 1.6% | New | Pricing not available |
| Mailchimp | 45.4% | 9.6% | New | Free plan |
| HubSpot | 73.1% | 13.1% | New | Free plan |
| ActiveCampaign | 44% | 9.3% | New | Contact sales |
| Klaviyo | 24% | 6.4% | New | Free plan |
What AI answers say
Sentiment and themes from the answers that mention this brand
Positive 0% · Neutral 0% · Mixed 100% of 1 engine answers that mention Twilio SendGrid
Praised for
- Cuts overall costs by 10% to 20% with a yearly commitment
- Reliable for transactional email
- Suited to sending large email volumes programmatically
Criticised for
Cite as: SlateIndex, “Twilio SendGrid AI visibility profile”, https://slateindex.ai/brand/twilio-sendgrid, data of Nov 2, 2026. Licence: CC BY 4.0.