Mailchimp
NewTurn ideas into emails & SMS that connect
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
- Mailchimp ranks #1 of 55 in Email Marketing with an AI visibility score of 45.4 (SlateIndex, Nov 2, 2026).
- Mailchimp is most visible on ChatGPT (55.2) and least on Perplexity (37.4).
- AI engines name Mailchimp in 41 of the 60 Email Marketing buyer prompts SlateIndex tracks.
- mailchimp.com is the source AI engines cite most in answers about Mailchimp, with 22 citations.
About
Company details for Mailchimp
Mailchimp is an email and marketing automation platform for growing businesses. It covers email and SMS campaigns, automation flows, popup forms, landing pages, and audience analytics, with AI-driven recommendations based on customer behavior. Intuit acquired Mailchimp in 2021, and the company is based in Atlanta, Georgia. It ranks #1 of 55 in Email Marketing on SlateIndex and has a visibility score of 45.4 in the latest weekly run.
Founded in 2001 and headquartered in Atlanta, Georgia, United States, the company employs 1,001–5,000 people. Its differentiator: email, SMS and marketing automation in one platform, with AI-driven recommendations based on real-time customer behavior.
- Website
- mailchimp.com
- Categories
- Email Marketing, Marketing Automation
- Company size
- 1,001–5,000 employees
- Headquarters
- Atlanta, Georgia, United States
- Founded
- 2001
- Company type
- Division of Intuit
- Pricing
- Free; paid from $13 / mo · usage-based
- Free trial
- Free plan available
- Integrations
- 300+ native
- Compliance
- SOC 2 Type II, EU-US Data Privacy Framework
- Support
- Phone and priority support on Premium, 24/7 email and chat support on Standard and Essentials, Email support for the first 30 days on Free, Guides and tutorials
Read from linkedin.com, mailchimp.com, capterra.com, facebook.com, trustscope.info · refreshed Nov 2, 2026.
AI visibility
Latest weekly run · Nov 2 · next run Nov 9
Visibility score trend
Weekly runs over the last 60 days, with up to 7 competitors. Click a name to hide or show its line.
Changes appear after the second weekly run in Email Marketing. Mailchimp leads the category at 45.4%.
Media
Website and product screenshots for Mailchimp
AI mentions & citations
Recent answers that name Mailchimp
What are common mistakes when buying an email marketing platform?
I can also put together a comparison of the most popular email marketing platforms (Mailchimp, Brevo, ActiveCampaign, Klaviyo, and HubSpot) highlighting their strengths, weaknesses, pricing considerations, and which…
What is the difference between an email marketing platform and Marketing Automation?
For example, Mailchimp offers marketing automation features, while HubSpot offers email marketing alongside its broader marketing automation and CRM capabilities.
How long does it take to roll out an email marketing platform?
A small or mid-sized business – such as Mailchimp or Constant Contact.
Alternatives to the most popular email marketing platform
The most popular email marketing platform is generally considered to be Mailchimp.
Compare the leading Email Marketing platforms
My overall recommendation: Mailchimp for general-purpose marketing, ActiveCampaign for advanced automation, Klaviyo for ecommerce, and MailerLite for affordability and simplicity.
What is the typical pricing model for Email Marketing software?
For example, Mailchimp offers a free tier and paid subscriptions, with pricing varying by contact count and feature level.
Where can I sign up for an email marketing platform?
Sign up for Mailchimp
Official website of the top email marketing platform vendors
Products & features
What Mailchimp sells
Email marketing
Create, send and track email campaigns, with plan-based limits on contacts and monthly sends.
Marketing automation flows
Automated email and SMS sequences, including pre-built SMS automations such as abandoned cart messages.
SMS and MMS marketing
Add-on to paid plans in select countries, available after application and approval.
Forms and landing pages
Popup forms and landing pages for growing an email list from website visitors.
Reporting and analytics
Campaign reports, audience dashboards, and predictive segmentation included on paid plans.
Strengths engines cite
- Easy to use, beginner-friendly
- Drag-and-drop email design and templates
- Most popular, widely recognised market leader
- Strongest overall general-purpose choice
- Free tier and broad integrations
Target market & buyers
Small and growing businesses, nonprofits and organizations of all sizes
Notable customers include Riot Fest, Stash Hotel Rewards, HC Brands, The Breakthrough Coach.
| Industry | Primary use case |
|---|---|
| Hospitality | Stash Hotel Rewards uses Mailchimp's analytics AI to see what is working and lift bookings |
| Events and music | Riot Fest builds a loyal audience through SMS marketing |
| E-commerce | HC Brands connected 11 brands to one marketing operation through Adobe Commerce integration |
| Education | The Breakthrough Coach uses popup forms to turn site visitors into course sign-ups |
Funding & recent developments
Funding
| Latest known round | Total raised |
|---|---|
| — | — |
Recent developments
- Aug 2026CompanyMailchimp reported as a separate Intuit operating segment
Intuit said it will report Mailchimp as a separate operating segment starting in fiscal 2027.
- Apr 2026ProductReported price increase on certain legacy plans
Industry sources report an 11–13% price increase on certain legacy plans from billing cycles after April 13, 2026. Not confirmed on Mailchimp's pricing page.
- Feb 2026ProductAnalytics AI product launched and data integrations expanded
Mailchimp launched an analytics AI product and expanded its data integrations.
- Feb 2026ProductEcommerce feature package announced
Package includes a ChatGPT integration and SMS expansion to 34 European countries.
- Feb 2026ProductFree plan cut to 250 contacts and 500 sends per month
The free plan limits were reduced in February 2026.
Competitive landscape
How Mailchimp compares with its top three alternatives
Mailchimp most often appears alongside ActiveCampaign, Brevo, HubSpot in AI answers.
| Brand | Visibility | Share of voice | vs last week | Starting price |
|---|---|---|---|---|
| Mailchimp | 45.4% | 9.6% | New | Free plan |
| ActiveCampaign | 44% | 9.3% | New | Contact sales |
| Brevo | 41.2% | 9.9% | New | Free plan |
| HubSpot | 73.1% | 13.1% | New | Free plan |
| Klaviyo | 24% | 6.4% | New | Free plan |
What AI answers say
Sentiment and themes from the answers that mention this brand
Positive 35% · Neutral 48% · Mixed 17% of 78 engine answers that mention Mailchimp
Praised for
- Easy to use, beginner-friendly
- Drag-and-drop email design and templates
- Most popular, widely recognised market leader
- Strongest overall general-purpose choice
- Free tier and broad integrations
Criticised for
- Tight free plan limits
- No standard annual billing discount
- Penalises cold lists
Pricing
Usage-based pricing with a free plan
Cite as: SlateIndex, “Mailchimp AI visibility profile”, https://slateindex.ai/brand/mailchimp, data of Nov 2, 2026. Licence: CC BY 4.0.