3CXEnterprise phone system with integrated AI at an unbeatable price
vs
CallHippoAI-Powered Business Communication Platform
Comparison · Contact Center · weekly run Nov 3
3CX vs CallHippo
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
CallHippo is the stronger AI pick in Contact Center: it has a visibility score of 1.9 versus 0.4 for 3CX.
Choose 3CX if…
- You need a self-hosted or on-premises option
- Flat tiers pricing suits your budget better than per seat
- affordable phone system with contact center features
- free edition for up to 10 users
Choose CallHippo if…
- You want the brand AI engines rank higher (1.9 vs 0.4)
- You want a lower entry price ($18 vs $300)
- AI answers describe it more positively (100% vs 12% positive)
- You need SOC 2 Type II or HIPAA or GDPR or ISO 27001 coverage
AI visibility side by side
Latest weekly run · Nov 3
| Metric | 3CX | CallHippo |
|---|---|---|
| Visibility score | 0.4% | 1.9% |
| Change vs last week | down−0.6% | down−1.5% |
| Rank in Contact Center | #39 | #30 |
| Share of voice | 0.2% | 0.4% |
| Mentions this run | 1 | 3 |
| Positive in AI answers | 12% | 100% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
3CX −0.7000000000000001pp · CallHippo −1.5pp over 1 weekly runs.
Engine by engine
CallHippo leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
3CXCallHippo
Head to head in AI answers
0 engine answers name both brands
03CX ranked higher
0CallHippo ranked higher
Features, pricing & fit
| Dimension | 3CX | CallHippo |
|---|---|---|
| Pricing model | Flat tiers | Per seat |
| Entry price | Free; paid from $300 / mo | Free; paid from $18 per seat / mo |
| Free plan | Yes | Yes |
| Deployment | Hosted by 3CX, on-premise, or self-hosted in your own private cloud | Cloud |
| Integrations | — | 100+ |
| Compliance | — | SOC 2 Type II, HIPAA, GDPR, ISO 27001 |
| Support | Free tech support questions via the website, Help forum, Partner network | Email support during business hours, Live chat on qualifying plans, 24/7 phone support on the Ultimate plan, Dedicated account manager on the Ultimate plan |
| Founded | 2005 | 2016 |
| Headquarters | Nicosia, Cyprus | Claymont, Delaware, United States |
| Employees | 51–200 | 51–200 |
| Funding | Latest round listed as Other Investors | Seed (disputed; one tracker only) |
| Best for | Companies with 25+ users that want a self-managed phone system with integrated AI | Sales, support and contact center teams from small businesses to enterprises |
Plans side by side
3CX
Free (StartUP)$0year, up to 10 users incl. hosting
Basic$300year (8 simultaneous calls; scales with SC tier)
Pro$395year (8 simultaneous calls; scales with SC tier)
AI$575year (8 simultaneous calls; scales with SC tier)
CallHippo
Basic$0user/month, billed annually
Starter$18user/month
Professional$30user/month
Ultimate$42user/month
EnterpriseCustomuser/month
Pros and cons
Themes from the AI answers that mention each brand
3CX
- affordable phone system with contact center features
- free edition for up to 10 users
- cost control and deployment flexibility
- good fit for small and midsize businesses
- core omnichannel communications such as live chat and call routing
- suitability depends on business size, budget and IT resources
- may not suit needs for a dedicated enterprise omnichannel contact center
CallHippo
- Quick setup: sign up online, choose a number, add agents, configure routing in minutes
- Free basic plan with calling, phone number, voicemail, click-to-dial and SMS
- Affordable and dependable contact center platform
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “3CX vs CallHippo”, https://slateindex.ai/compare/3cx-vs-callhippo, data of Nov 3, 2026. Licence: CC BY 4.0.