ActiveCampaignAutonomous marketing platform for email, SMS and WhatsApp
vs
Bitrix24Free online workspace for your business: CRM, tasks, online meetings, and more.
Comparison · CRM · weekly run Nov 3
ActiveCampaign vs Bitrix24
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Bitrix24 is the stronger AI pick in CRM: it has a visibility score of 3.3 versus 2.1 for ActiveCampaign.
Choose ActiveCampaign if…
- You need more native integrations (1000+ vs 850+)
- AI answers describe it more positively (53% vs 25% positive)
- You need GDPR or SOC 2 or HIPAA coverage
- advanced marketing automation
Choose Bitrix24 if…
- You want the brand AI engines rank higher (3.3 vs 2.1)
- You want a free plan to start
- All-in-one workspace combining CRM and collaboration
- Generous free plan with unlimited users
AI visibility side by side
Latest weekly run · Nov 3
| Metric | ActiveCampaign | Bitrix24 |
|---|---|---|
| Visibility score | 2.1% | 3.3% |
| Change vs last week | New | down−1.2% |
| Rank in CRM | #23 | #18 |
| Share of voice | 0.9% | 0.7% |
| Mentions this run | 4 | 3 |
| Positive in AI answers | 53% | 25% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
ActiveCampaign +2.1pp · Bitrix24 −1.1000000000000005pp over 1 weekly runs.
Engine by engine
Bitrix24 leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
ActiveCampaignBitrix24
Head to head in AI answers
0 engine answers name both brands
0ActiveCampaign ranked higher
0Bitrix24 ranked higher
Features, pricing & fit
| Dimension | ActiveCampaign | Bitrix24 |
|---|---|---|
| Pricing model | Flat tiers | Flat tiers |
| Entry price | Contact sales | Contact sales |
| Free plan | No | Yes |
| Onboarding fee | Included | — |
| Deployment | — | Cloud (AWS, US or EU) and on-premise |
| Integrations | 1000+ | 850+ |
| Compliance | GDPR, SOC 2, HIPAA | — |
| Support | Help center, FAQs, Support request form, Dedicated account team on Enterprise plan | Customer support chats and tickets, Certified partner network, Demos and webinars |
| Founded | 2003 | 2012 |
| Headquarters | Chicago, Illinois, United States | Alexandria, Virginia, United States |
| Employees | 501–1,000 | 501–1,000 |
| Funding | Series C · $360M raised | Other Investors (Zendesk Ventures) |
| Best for | Small teams and growing businesses that want AI to run everyday email, SMS and WhatsApp marketing | Businesses that want CRM, project management, communication and HR tools in one workspace at a flat price |
Plans side by side
ActiveCampaign
StarterCustommonth, billed yearly for 1,000 contacts
PlusCustommonth, billed yearly for 1,000 contacts
ProCustommonth, billed yearly for 1,000 contacts
EnterpriseCustommonth, billed yearly for 1,000 contacts
Pros and cons
Themes from the AI answers that mention each brand
ActiveCampaign
- advanced marketing automation
- deep CRM integration
- behavioral and lifecycle automation
- strong email marketing platform
- affordable pricing with annual discount
- charges for total stored prospect records
Bitrix24
- All-in-one workspace combining CRM and collaboration
- Generous free plan with unlimited users
- Free omnichannel contact center
- Feature-heavy CRM with task management
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “ActiveCampaign vs Bitrix24”, https://slateindex.ai/compare/activecampaign-vs-bitrix24, data of Nov 3, 2026. Licence: CC BY 4.0.