AdaLive Chat & AI Support
vs
JivoChatLive chat software that turns website visitors into customers
Comparison · Live Chat & AI Support · weekly run Nov 3
Ada vs JivoChat
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
JivoChat is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 2.9 versus 1.5 for Ada.
Choose Ada if…
- AI answers describe it more positively (33% vs 0% positive)
- Cited by major analyst firms as a top-tier choice for automated customer service
- Strong fit for large-scale conversational AI and enterprise deployments
- Best for large-scale AI automation
Choose JivoChat if…
- You want the brand AI engines rank higher (2.9 vs 1.5)
- Clearly advertised discounts
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Ada | JivoChat |
|---|---|---|
| Visibility score | 1.5% | 2.9% |
| Change vs last week | up+0.6% | up+0.7% |
| Rank in Live Chat & AI Support | #26 | #18 |
| Share of voice | 0.6% | 0.9% |
| Mentions this run | 3 | 5 |
| Positive in AI answers | 33% | 0% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Ada +0.6pp · JivoChat +0.6999999999999997pp over 1 weekly runs.
Engine by engine
JivoChat leads on 1 of 3 engines
ChatGPT
AI Mode
Perplexity
AdaJivoChat
Head to head in AI answers
0 engine answers name both brands
0Ada ranked higher
0JivoChat ranked higher
Features, pricing & fit
| Dimension | Ada | JivoChat |
|---|---|---|
| Pricing model | — | Per seat |
| Entry price | — | Free; paid from $28 per seat / mo |
| Free plan | — | Yes |
| Deployment | Managed, SaaS-style platform | Website widget with desktop, mobile and browser apps |
| Integrations | — | 50+ |
| Founded | 2016 | 2012 |
| Headquarters | Toronto | Vitória, Espírito Santo, Brazil |
| Employees | — | 51–200 |
| Funding | Series C · $200M raised | — |
| Best for | — | Small and mid-size businesses that want live chat and social messaging in one inbox at a low price |
Plans side by side
Ada
Pricing not available.
JivoChat
Free$0month
Basic$28agent per month, billed annually
Professional$42agent per month, billed annually
Enterprise$56agent per month, billed annually
Pros and cons
Themes from the AI answers that mention each brand
Ada
- Cited by major analyst firms as a top-tier choice for automated customer service
- Strong fit for large-scale conversational AI and enterprise deployments
- Best for large-scale AI automation
JivoChat
- Clearly advertised discounts
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Ada vs JivoChat”, https://slateindex.ai/compare/ada-vs-jivochat, data of Nov 3, 2026. Licence: CC BY 4.0.