CapsuleSimple yet powerful CRM for small businesses
vs
VtigerAll-in-one AI-powered CRM for marketing, sales and support teams
Comparison · CRM · weekly run Nov 3
Capsule vs Vtiger
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Capsule is the stronger AI pick in CRM: it has a visibility score of 0.9 versus 0.8 for Vtiger.
Choose Capsule if…
- You want the brand AI engines rank higher (0.9 vs 0.8)
- You need SOC 2 Type II or PCI-DSS coverage
- simple option for very small teams
Choose Vtiger if…
- You need more native integrations (500+ vs 100+)
- You need ISO/IEC 27001 or ISO/IEC 27701 coverage
- You prefer a larger, established vendor (201–500 employees)
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Capsule | Vtiger |
|---|---|---|
| Visibility score | 0.9% | 0.8% |
| Change vs last week | up+0.5% | down−0.6% |
| Rank in CRM | #33 | #35 |
| Share of voice | 0.4% | 0.4% |
| Mentions this run | 2 | 2 |
| Positive in AI answers | 0% | 0% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Capsule +0.5pp · Vtiger −0.7pp over 1 weekly runs.
Engine by engine
Capsule leads on 1 of 3 engines
ChatGPT
AI Mode
Perplexity
CapsuleVtiger
Head to head in AI answers
0 engine answers name both brands
0Capsule ranked higher
0Vtiger ranked higher
Features, pricing & fit
| Dimension | Capsule | Vtiger |
|---|---|---|
| Pricing model | Per seat | Per seat |
| Entry price | Contact sales | Free; paid from $12 per seat / mo |
| Free plan | Yes | Yes |
| Onboarding fee | Included | — |
| Deployment | Cloud (SaaS), hosted on AWS | Cloud (SaaS), with an open source core |
| Integrations | 100+ | 500+ |
| Compliance | SOC 2 Type II, PCI-DSS | ISO/IEC 27001, ISO/IEC 27701 |
| Support | Support center articles, Support team, Dedicated account manager (Ultimate plan), Webinars and product tours | 24x7 live chat, Email, Demo, Implementation program |
| Founded | 2009 | 2004 |
| Headquarters | Manchester, United Kingdom | Bengaluru, India |
| Employees | 11–50 | 201–500 |
| Funding | Seed | — |
| Best for | Individuals, small businesses and SMB sales teams wanting an easy-to-use CRM | Small and medium-sized businesses wanting one affordable CRM for marketing, sales and support |
Plans side by side
Capsule
Free$0
StarterCustomper user, per month, billed annually
GrowthCustomper user, per month, billed annually
AdvancedCustomper user, per month, billed annually
UltimateCustom
Vtiger
One Pilot$0user / month
One Growth$12user / month (Standard User, billed annually)
One Professional$30user / month (Standard User, billed annually); Single App User $20
One Enterprise$42user / month (Standard User, billed annually); Single App User $30
One AI$50user / month (Standard User, billed annually); Single App User $38
Pros and cons
Themes from the AI answers that mention each brand
Capsule
- simple option for very small teams
Vtiger
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Capsule vs Vtiger”, https://slateindex.ai/compare/capsule-vs-vtiger, data of Nov 3, 2026. Licence: CC BY 4.0.