Chatra vs JivoChat

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

JivoChat is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 2.9 versus 0.9 for Chatra, and ranks ahead in 100% of the answers that name both.

Choose Chatra if…

You want a lower entry price ($25 vs $28)
Named as a simple alternative

Choose JivoChat if…

You want the brand AI engines rank higher (2.9 vs 0.9)
You prefer a larger, established vendor (51–200 employees)

AI visibility side by side

Latest weekly run · Nov 3

Metric	Chatra	JivoChat
Visibility score	0.9%	2.9%
Change vs last week	New	up+0.7%
Rank in Live Chat & AI Support	#33	#18
Share of voice	0.4%	0.9%
Mentions this run	2	5
Positive in AI answers	—	0%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

Chatra +0.9pp · JivoChat +0.6999999999999997pp over 1 weekly runs.

Engine by engine

JivoChat leads on 3 of 3 engines

ChatGPT

AI Mode

Perplexity

2.6%

8.7%

ChatraJivoChat

Head to head in AI answers

1 engine answers name both brands

0Chatra ranked higher

1JivoChat ranked higher

Prompt	Engine	Chatra	JivoChat
Which Live Chat & AI Support tools offer annual discounts?	Perplexity	#5	#3

Features, pricing & fit

Dimension	Chatra	JivoChat
Pricing model	Per seat	Per seat
Entry price	Free; paid from $25 per seat / mo	Free; paid from $28 per seat / mo
Free plan	Yes	Yes
Deployment	Website chat widget	Website widget with desktop, mobile and browser apps
Integrations	—	50+
Support	Email, Help and documentation	—
Founded	2015	2012
Headquarters	Israel	Vitória, Espírito Santo, Brazil
Employees	11–50	51–200
Best for	Businesses and online stores that want live chat and multichannel messaging on their website	Small and mid-size businesses that want live chat and social messaging in one inbox at a low price