ChatraTalk to visitors on your website
vs
LivePersonThe enterprise leader in predictable conversational AI
Comparison · Live Chat & AI Support · weekly run Nov 3
Chatra vs LivePerson
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
LivePerson is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 1.5 versus 0.9 for Chatra.
Choose Chatra if…
- You want a free plan to start
- Per seat pricing suits your budget better than flat tiers
- Clearly advertised discounts
- Named as a simple alternative
Choose LivePerson if…
- You want the brand AI engines rank higher (1.5 vs 0.9)
- You need SOC 2 + HIPAA (SSAE 18) or ISO 27001 or PCI DSS 4.0 or GDPR or SOX or HIPAA via Business Associate Agreement or HITRUST coverage
- Flat tiers pricing suits your budget better than per seat
- Enterprise-grade conversational AI and messaging for large corporations
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Chatra | LivePerson |
|---|---|---|
| Visibility score | 0.9% | 1.5% |
| Change vs last week | New | up+0.3% |
| Rank in Live Chat & AI Support | #33 | #25 |
| Share of voice | 0.4% | 0.9% |
| Mentions this run | 2 | 4 |
| Positive in AI answers | — | 71% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Chatra +0.9pp · LivePerson +0.30000000000000004pp over 1 weekly runs.
Engine by engine
LivePerson leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
ChatraLivePerson
Head to head in AI answers
0 engine answers name both brands
0Chatra ranked higher
0LivePerson ranked higher
Features, pricing & fit
| Dimension | Chatra | LivePerson |
|---|---|---|
| Pricing model | Per seat | Flat tiers |
| Entry price | Free; paid from $25 per seat / mo | Contact sales |
| Free plan | Yes | No |
| Deployment | Website chat widget | — |
| Compliance | — | SOC 2 + HIPAA (SSAE 18), ISO 27001, PCI DSS 4.0, GDPR, SOX, HIPAA via Business Associate Agreement, HITRUST |
| Support | Email, Help and documentation | Technical Support (Standard or Enhanced), Community, Pooled or Designated Customer Success Manager |
| Founded | 2015 | 1995 |
| Headquarters | Israel | — |
| Employees | 11–50 | — |
| Funding | — | Post-IPO debt from Lynrock Lake LP · $42M raised |
| Best for | Businesses and online stores that want live chat and multichannel messaging on their website | Large enterprises running high-volume customer conversations across voice and messaging |
Plans side by side
Chatra
Free$0one agent, free forever
Essential$25per agent per month
Pro$33per agent per month
Pros and cons
Themes from the AI answers that mention each brand
Chatra
- Clearly advertised discounts
- Named as a simple alternative
LivePerson
- Enterprise-grade conversational AI and messaging for large corporations
- Strong compliance and governance for large-scale deployments
- Messaging-first architecture across SMS, WhatsApp and web chat
- Deep sentiment analysis tools
- Suited to contact-center automation and multilingual support
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Chatra vs LivePerson”, https://slateindex.ai/compare/chatra-vs-liveperson, data of Nov 3, 2026. Licence: CC BY 4.0.