Chatra vs tawk.to

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

tawk.to is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 27.6 versus 0.9 for Chatra, and ranks ahead in 100% of the answers that name both.

Choose Chatra if…

Per seat pricing suits your budget better than flat tiers
Clearly advertised discounts
Named as a simple alternative

Choose tawk.to if…

You want the brand AI engines rank higher (27.6 vs 0.9)
You need EU-U.S. Data Privacy Framework or UK Extension to the EU-U.S. DPF or Swiss-U.S. Data Privacy Framework or ICO (UK) registration or GDPR compliance coverage
You prefer a larger, established vendor (201–500 employees)
Flat tiers pricing suits your budget better than per seat

AI visibility side by side

Latest weekly run · Nov 3

Metric	Chatra	tawk.to
Visibility score	0.9%	27.6%
Change vs last week	New	down−4.3%
Rank in Live Chat & AI Support	#33	#6
Share of voice	0.4%	7.1%
Mentions this run	2	34
Positive in AI answers	—	70%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

Chatra +0.9pp · tawk.to −4.299999999999997pp over 1 weekly runs.

Engine by engine

tawk.to leads on 3 of 3 engines

ChatGPT

25.6%

AI Mode

29.4%

Perplexity

2.6%

27.8%

Chatratawk.to

Head to head in AI answers

1 engine answers name both brands

0Chatra ranked higher

1tawk.to ranked higher

Prompt	Engine	Chatra	tawk.to
Alternatives to the most popular live chat tool	Perplexity	#12	#4

Features, pricing & fit

Dimension	Chatra	tawk.to
Pricing model	Per seat	Flat tiers
Entry price	Free; paid from $25 per seat / mo	Contact sales
Free plan	Yes	Yes
Deployment	Website chat widget	—
Integrations	—	50+
Compliance	—	EU-U.S. Data Privacy Framework, UK Extension to the EU-U.S. DPF, Swiss-U.S. Data Privacy Framework, ICO (UK) registration, GDPR compliance
Support	Email, Help and documentation	24x7-365 live support, Help Center at help.tawk.to, Email support@tawk.to
Founded	2015	2012
Headquarters	Israel	Las Vegas, Nevada, US
Employees	11–50	201–500
Funding	—	Series B
Best for	Businesses and online stores that want live chat and multichannel messaging on their website	Businesses of any size that want free live chat with unlimited team members and no per-seat fees.