ChatraTalk to visitors on your website
vs
Yellow.aiAI Agents for CX and EX Automation
Comparison · Live Chat & AI Support · weekly run Nov 3
Chatra vs Yellow.ai
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Chatra is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 0.9 versus 0.3 for Yellow.ai.
Choose Chatra if…
- You want the brand AI engines rank higher (0.9 vs 0.3)
- Per seat pricing suits your budget better than usage-based
- Clearly advertised discounts
- Named as a simple alternative
Choose Yellow.ai if…
- You need ISO/IEC 27001:2022 or ISO/IEC 27701:2019 or SOC 2 Type II or HIPAA or PCI-DSS v4.0.1 or CCPA coverage
- You prefer a larger, established vendor (1,001–5,000 employees)
- Usage-based pricing suits your budget better than per seat
- Strong for large-scale conversational AI and contact-center automation
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Chatra | Yellow.ai |
|---|---|---|
| Visibility score | 0.9% | 0.3% |
| Change vs last week | New | down−1.5% |
| Rank in Live Chat & AI Support | #33 | #40 |
| Share of voice | 0.4% | 0.2% |
| Mentions this run | 2 | 1 |
| Positive in AI answers | — | 0% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Chatra +0.9pp · Yellow.ai −1.5pp over 1 weekly runs.
Engine by engine
Chatra leads on 1 of 3 engines
ChatGPT
AI Mode
Perplexity
ChatraYellow.ai
Head to head in AI answers
0 engine answers name both brands
0Chatra ranked higher
0Yellow.ai ranked higher
Features, pricing & fit
| Dimension | Chatra | Yellow.ai |
|---|---|---|
| Pricing model | Per seat | Usage-based |
| Entry price | Free; paid from $25 per seat / mo | Contact sales |
| Free plan | Yes | Yes |
| Deployment | Website chat widget | — |
| Integrations | — | 150+ |
| Compliance | — | ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 2 Type II, HIPAA, PCI-DSS v4.0.1, CCPA |
| Support | Email, Help and documentation | — |
| Founded | 2015 | 2016 |
| Headquarters | Israel | San Mateo, California, USA |
| Employees | 11–50 | 1,001–5,000 |
| Funding | — | Incubator/accelerator (Plug and Play Japan) · $102M raised |
| Best for | Businesses and online stores that want live chat and multichannel messaging on their website | Large enterprises in banking, healthcare, retail, utilities and travel that want to automate customer and employee service |
Plans side by side
Chatra
Free$0one agent, free forever
Essential$25per agent per month
Pro$33per agent per month
Pros and cons
Themes from the AI answers that mention each brand
Chatra
- Clearly advertised discounts
- Named as a simple alternative
Yellow.ai
- Strong for large-scale conversational AI and contact-center automation
- Deep multilingual support for global enterprises
- Well suited to global enterprise automation
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Chatra vs Yellow.ai”, https://slateindex.ai/compare/chatra-vs-yellow-ai, data of Nov 3, 2026. Licence: CC BY 4.0.