ChatwayLive Chat, AI Chatbot & MCP for AI Agents
vs
CrispThe AI customer support platform for every business
Comparison · Live Chat & AI Support · weekly run Nov 3
Chatway vs Crisp
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Crisp is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 22.9 versus 0 for Chatway.
Choose Chatway if…
- You want a lower entry price ($31 vs $45)
- AI answers describe it more positively (100% vs 57% positive)
- Per seat pricing suits your budget better than flat tiers
- High satisfaction for smaller, niche, or simpler widget deployments
Choose Crisp if…
- You want the brand AI engines rank higher (22.9 vs 0)
- Flat tiers pricing suits your budget better than per seat
- Free plan for two seats
- Shared inbox for small teams
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Chatway | Crisp |
|---|---|---|
| Visibility score | 0% | 22.9% |
| Change vs last week | down−2.1% | down−1.4% |
| Rank in Live Chat & AI Support | #42 | #7 |
| Share of voice | 0% | 6.6% |
| Mentions this run | 0 | 32 |
| Positive in AI answers | 100% | 57% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Chatway −2.1pp · Crisp −1.4000000000000021pp over 1 weekly runs.
Engine by engine
Crisp leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
ChatwayCrisp
Head to head in AI answers
0 engine answers name both brands
0Chatway ranked higher
0Crisp ranked higher
Features, pricing & fit
| Dimension | Chatway | Crisp |
|---|---|---|
| Pricing model | Per seat | Flat tiers |
| Entry price | Free; paid from $31 per seat / mo | Free; paid from $45 / mo |
| Free plan | Yes | Yes |
| Deployment | — | Hosted cloud software (SaaS) |
| Integrations | — | 100+ |
| Support | Help Center, Developer Docs, Priority SLA support on Enterprise plan, Dedicated onboarding and account manager on Enterprise plan | Help center, Dedicated onboarding and personalized SLA on the Enterprise plan |
| Founded | 2020 | 2015 |
| Headquarters | Tel Aviv, Israel | Nantes, France |
| Employees | 11–50 | 11–50 |
| Funding | — | Bootstrapped |
| Best for | Small businesses, ecommerce stores, SaaS companies and agencies | Small and medium-sized businesses looking for AI-powered omnichannel customer support software |
Plans side by side
Chatway
Free$0month
Business$31month, billed yearly ($39 billed monthly)
Plus$159month, billed yearly ($199 billed monthly)
EnterpriseCustomcustom
Crisp
Free$0month, per workspace
Mini$45month, per workspace
Essentials$95month, per workspace
Plus$295month, per workspace
EnterpriseCustomcustom
Pros and cons
Themes from the AI answers that mention each brand
Chatway
- High satisfaction for smaller, niche, or simpler widget deployments
Crisp
- Free plan for two seats
- Shared inbox for small teams
- Flat per-workspace pricing
- AI-powered support and ease of use
- Modern, clean interface
- Contact and automation limits on free tier
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Chatway vs Crisp”, https://slateindex.ai/compare/chatway-vs-crisp, data of Nov 3, 2026. Licence: CC BY 4.0.