ChatwayLive Chat, AI Chatbot & MCP for AI Agents
vs
JivoChatLive chat software that turns website visitors into customers
Comparison · Live Chat & AI Support · weekly run Nov 3
Chatway vs JivoChat
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
JivoChat is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 2.9 versus 0 for Chatway.
Choose Chatway if…
- AI answers describe it more positively (100% vs 0% positive)
- High satisfaction for smaller, niche, or simpler widget deployments
Choose JivoChat if…
- You want the brand AI engines rank higher (2.9 vs 0)
- You want a lower entry price ($28 vs $31)
- You prefer a larger, established vendor (51–200 employees)
- Clearly advertised discounts
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Chatway | JivoChat |
|---|---|---|
| Visibility score | 0% | 2.9% |
| Change vs last week | down−2.1% | up+0.7% |
| Rank in Live Chat & AI Support | #42 | #18 |
| Share of voice | 0% | 0.9% |
| Mentions this run | 0 | 5 |
| Positive in AI answers | 100% | 0% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Chatway −2.1pp · JivoChat +0.6999999999999997pp over 1 weekly runs.
Engine by engine
JivoChat leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
ChatwayJivoChat
Head to head in AI answers
0 engine answers name both brands
0Chatway ranked higher
0JivoChat ranked higher
Features, pricing & fit
| Dimension | Chatway | JivoChat |
|---|---|---|
| Pricing model | Per seat | Per seat |
| Entry price | Free; paid from $31 per seat / mo | Free; paid from $28 per seat / mo |
| Free plan | Yes | Yes |
| Deployment | — | Website widget with desktop, mobile and browser apps |
| Integrations | — | 50+ |
| Support | Help Center, Developer Docs, Priority SLA support on Enterprise plan, Dedicated onboarding and account manager on Enterprise plan | — |
| Founded | 2020 | 2012 |
| Headquarters | Tel Aviv, Israel | Vitória, Espírito Santo, Brazil |
| Employees | 11–50 | 51–200 |
| Best for | Small businesses, ecommerce stores, SaaS companies and agencies | Small and mid-size businesses that want live chat and social messaging in one inbox at a low price |
Plans side by side
Chatway
Free$0month
Business$31month, billed yearly ($39 billed monthly)
Plus$159month, billed yearly ($199 billed monthly)
EnterpriseCustomcustom
JivoChat
Free$0month
Basic$28agent per month, billed annually
Professional$42agent per month, billed annually
Enterprise$56agent per month, billed annually
Pros and cons
Themes from the AI answers that mention each brand
Chatway
- High satisfaction for smaller, niche, or simpler widget deployments
JivoChat
- Clearly advertised discounts
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Chatway vs JivoChat”, https://slateindex.ai/compare/chatway-vs-jivochat, data of Nov 3, 2026. Licence: CC BY 4.0.