ChatwayLive Chat, AI Chatbot & MCP for AI Agents
vs
Yellow.aiAI Agents for CX and EX Automation
Comparison · Live Chat & AI Support · weekly run Nov 3
Chatway vs Yellow.ai
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Yellow.ai is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 0.3 versus 0 for Chatway.
Choose Chatway if…
- AI answers describe it more positively (100% vs 0% positive)
- Per seat pricing suits your budget better than usage-based
- High satisfaction for smaller, niche, or simpler widget deployments
Choose Yellow.ai if…
- You want the brand AI engines rank higher (0.3 vs 0)
- You need ISO/IEC 27001:2022 or ISO/IEC 27701:2019 or SOC 2 Type II or HIPAA or PCI-DSS v4.0.1 or CCPA coverage
- You prefer a larger, established vendor (1,001–5,000 employees)
- Usage-based pricing suits your budget better than per seat
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Chatway | Yellow.ai |
|---|---|---|
| Visibility score | 0% | 0.3% |
| Change vs last week | down−2.1% | down−1.5% |
| Rank in Live Chat & AI Support | #42 | #40 |
| Share of voice | 0% | 0.2% |
| Mentions this run | 0 | 1 |
| Positive in AI answers | 100% | 0% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Chatway −2.1pp · Yellow.ai −1.5pp over 1 weekly runs.
Engine by engine
Yellow.ai leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
ChatwayYellow.ai
Head to head in AI answers
0 engine answers name both brands
0Chatway ranked higher
0Yellow.ai ranked higher
Features, pricing & fit
| Dimension | Chatway | Yellow.ai |
|---|---|---|
| Pricing model | Per seat | Usage-based |
| Entry price | Free; paid from $31 per seat / mo | Contact sales |
| Free plan | Yes | Yes |
| Integrations | — | 150+ |
| Compliance | — | ISO/IEC 27001:2022, ISO/IEC 27701:2019, SOC 2 Type II, HIPAA, PCI-DSS v4.0.1, CCPA |
| Support | Help Center, Developer Docs, Priority SLA support on Enterprise plan, Dedicated onboarding and account manager on Enterprise plan | — |
| Founded | 2020 | 2016 |
| Headquarters | Tel Aviv, Israel | San Mateo, California, USA |
| Employees | 11–50 | 1,001–5,000 |
| Funding | — | Incubator/accelerator (Plug and Play Japan) · $102M raised |
| Best for | Small businesses, ecommerce stores, SaaS companies and agencies | Large enterprises in banking, healthcare, retail, utilities and travel that want to automate customer and employee service |
Plans side by side
Chatway
Free$0month
Business$31month, billed yearly ($39 billed monthly)
Plus$159month, billed yearly ($199 billed monthly)
EnterpriseCustomcustom
Pros and cons
Themes from the AI answers that mention each brand
Chatway
- High satisfaction for smaller, niche, or simpler widget deployments
Yellow.ai
- Strong for large-scale conversational AI and contact-center automation
- Deep multilingual support for global enterprises
- Well suited to global enterprise automation
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Chatway vs Yellow.ai”, https://slateindex.ai/compare/chatway-vs-yellow-ai, data of Nov 3, 2026. Licence: CC BY 4.0.