Who each engine recommends
Position of every brand named in the latest run.
| Brand | ChatGPT | Perplexity | AI Mode | Mention rate |
|---|---|---|---|---|
| HubSpot | — | #6 | #1 | |
| Pipedrive | — | #4 | #2 | |
| Salesforce | — | #3 | #3 | |
| Less Annoying CRMTop pick | — | #1 | — | |
| Bigin by Zoho | — | #2 | — | |
| monday.com | — | — | #4 | |
| ActiveCampaign | — | — | #5 | |
| Zoho | — | #5 | — | |
| Creatio | — | #7 | — |
Mention rate over time
Share of engines naming each brand, weekly over the last 60 days (up to 8 brands).
8 brands
Less Annoying CRM is named by 33% of engines today.
Responses
What each engine answered, and how the shortlist moved.
No response was collected from ChatGPT in the latest run. Missing responses are recorded as missing and are never back-filled from another source.
Perplexity · run of Nov 3 · sentiment toward the top pick: → Mixed
- Less Annoying CRM — Less Annoying CRM has the highest average review rating at 4.86/5, but that score comes from only 57 verified reviews.
- Bigin by Zoho — For a more validated choice, Bigin by Zoho CRM scores 4.77/5 across 216 reviews and is also PCMag’s best overall small-business CRM.
- Salesforce ↑ 1 vs last week
- Pipedrive New this week
- Zoho — For a more validated choice, Bigin by Zoho CRM scores 4.77/5 across 216 reviews and is also PCMag’s best overall small-business CRM. ↓ 2 vs last week
- HubSpot ↓ 1 vs last week
Dropped from this engine’s shortlist this week: Freshworks
Google AI Mode · run of Nov 3 · sentiment toward the top pick: ↑ Positive
User satisfaction and review scores on platforms like G2 vary depending on company size and specific feature needs, but a few prominent CRM platforms consistently rank at the top for overall reviews and user satisfaction:
- HubSpot — HubSpot Sales Hub : Consistently ranks as a leading CRM platform on G2 and Capterra, frequently praised for its intuitive user interface, robust free tier, smooth onboarding, and strong blend of marketing, sales, and… ↑ 1 vs last week
- Pipedrive — Pipedrive : Highly rated for small-to-medium businesses and early-stage teams on G2 , scoring exceptionally well on usability, visual pipeline management, and ease of setup without a heavy administrative… ↑ 2 vs last week
- Salesforce — Agentforce Sales (Salesforce Sales Cloud) : Dominates the enterprise market share and ranks near the top of major software reports for sheer power, depth of reporting, and extensive third-party app ecosystem, though…
- monday.com — monday CRM : Gaining strong momentum and high user marks for its visual, highly customizable board-style workflows, fast team onboarding, and integrated communication tracking. ↓ 3 vs last week
- ActiveCampaign — ActiveCampaign : Frequently top-rated by users who prioritize deep marketing automation, customer journey mapping, and email campaign workflows tightly coupled with CRM tracking.[](https://www.g2.com/categories/crm). New this week
Citations
Sources the engines cited for this prompt.
| Source | Type | Citations | Cited by |
|---|---|---|---|
| g2.com | Review site | 3 | Perplexity, Google AI Mode |
| pcmag.com | Media | 3 | Perplexity |
| business.com | Web | 1 | Perplexity |
| capterra.com | Review site | 1 | Perplexity |
| creatio.com | Brand site · Creatio | 1 | Perplexity |
| forbes.com | Media | 1 | Perplexity |
| usnews.com | Web | 1 | Perplexity |