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folkThe AI CRM for your entire sales motion
vs
Microsoft Dynamics 365Agentic CRM and ERP business applications from Microsoft
Comparison · CRM · weekly run Nov 3

folk vs Microsoft Dynamics 365

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

Microsoft Dynamics 365 is the stronger AI pick in CRM: it has a visibility score of 30.7 versus 0.6 for folk, and ranks ahead in 100% of the answers that name both.

Choose folk if…

  • AI answers describe it more positively (50% vs 29% positive)
  • You need GDPR coverage
  • potential cost savings when compared with other CRMs

Choose Microsoft Dynamics 365 if…

  • You want the brand AI engines rank higher (30.7 vs 0.6)
  • You need ISO 27001 or ISO 27017 or ISO 27018 or ISO 27701 or ISO 9001 or SOC 1 or SOC 3 coverage
  • You prefer a larger, established vendor (5,000+ employees)
  • Deep integration with the Microsoft ecosystem

AI visibility side by side

Latest weekly run · Nov 3

Metric folk Microsoft Dynamics 365
Visibility score0.6%30.7%
Change vs last weekdown−0.9%up+10.7%
Rank in CRM#37#5
Share of voice0.4%7.5%
Mentions this run235
Positive in AI answers50%29%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

0%25%50%75%100%Nov 2Nov 3folk 1%

folk −0.9pp · Microsoft Dynamics 365 +10.7pp over 1 weekly runs.

Engine by engine

Microsoft Dynamics 365 leads on 3 of 3 engines

ChatGPT
0%
44.8%
AI Mode
0%
19.6%
Perplexity
1.9%
27.6%
folkMicrosoft Dynamics 365

Head to head in AI answers

1 engine answers name both brands

0folk ranked higher
1Microsoft Dynamics 365 ranked higher
PromptEnginefolkMicrosoft Dynamics 365
Top CRM options for B2B SaaS companies Perplexity#9#7

Features, pricing & fit

DimensionfolkMicrosoft Dynamics 365
Pricing modelPer seat—
Entry price$24 per seat / mo—
Free planNo · 14-day trial—
DeploymentCloud—
Integrations5000+—
ComplianceSOC 2, GDPRISO 27001, ISO 27017, ISO 27018, ISO 27701, ISO 9001, SOC 1, SOC 2, SOC 3
SupportMigration service, Priority support, 1:1 onboarding sessions, Dedicated account managerTechnical support, Community, Documentation, Partner network
Founded2020—
HeadquartersFranceRedmond, Washington, USA
Employees11–505,000+
FundingSeed—
Best forSmall sales teams, agencies and founders who prospect through LinkedIn and email and want a simple CRMOrganizations already using Microsoft 365 that want CRM and ERP apps in one suite.

Plans side by side

folk

Standard$24member/month, billed yearly ($30 billed monthly)
Premium$48member/month, billed yearly ($60 billed monthly)
Enterprise$80member/month, billed yearly, starting price ($100 billed monthly)
folk pricing

Microsoft Dynamics 365

Pricing not available.

Pros and cons

Themes from the AI answers that mention each brand

folk

  • potential cost savings when compared with other CRMs

    Microsoft Dynamics 365

    • Deep integration with the Microsoft ecosystem
    • Enterprise-scale CRM and ERP suite
    • Copilot AI integration for structured sales workflows
    • Strong analytical dimensions functionality in Business Central

      Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run

      Cite as: SlateIndex, “folk vs Microsoft Dynamics 365”, https://slateindex.ai/compare/folk-vs-microsoft-dynamics-365, data of Nov 3, 2026. Licence: CC BY 4.0.