folkThe AI CRM for your entire sales motion
vs
SugarCRMThe sales CRM for B2B growth
Comparison · CRM · weekly run Nov 3
folk vs SugarCRM
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
SugarCRM is the stronger AI pick in CRM: it has a visibility score of 1.7 versus 0.6 for folk.
Choose folk if…
- You need more native integrations (5000+ vs 180+)
- AI answers describe it more positively (50% vs 20% positive)
- You need SOC 2 coverage
- potential cost savings when compared with other CRMs
Choose SugarCRM if…
- You want the brand AI engines rank higher (1.7 vs 0.6)
- You need SOC 2 Type II or ISO/IEC 27001:2022 or CSA STAR or CCPA coverage
- You prefer a larger, established vendor (501–1,000 employees)
- strong midmarket option
AI visibility side by side
Latest weekly run · Nov 3
| Metric | folk | SugarCRM |
|---|---|---|
| Visibility score | 0.6% | 1.7% |
| Change vs last week | down−0.9% | up+0.7% |
| Rank in CRM | #37 | #25 |
| Share of voice | 0.4% | 1.1% |
| Mentions this run | 2 | 5 |
| Positive in AI answers | 50% | 20% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
folk −0.9pp · SugarCRM +0.7pp over 1 weekly runs.
Engine by engine
SugarCRM leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
folkSugarCRM
Head to head in AI answers
0 engine answers name both brands
0folk ranked higher
0SugarCRM ranked higher
Features, pricing & fit
| Dimension | folk | SugarCRM |
|---|---|---|
| Pricing model | Per seat | — |
| Entry price | $24 per seat / mo | — |
| Free plan | No · 14-day trial | — |
| Deployment | Cloud | Cloud (SugarCloud) and on-premise |
| Integrations | 5000+ | 180+ |
| Compliance | SOC 2, GDPR | SOC 2 Type II, ISO/IEC 27001:2022, CSA STAR, GDPR, CCPA |
| Support | Migration service, Priority support, 1:1 onboarding sessions, Dedicated account manager | — |
| Founded | 2020 | 2004 |
| Headquarters | France | — |
| Employees | 11–50 | 501–1,000 |
| Funding | Seed | Private equity (Accel-KKR) |
| Best for | Small sales teams, agencies and founders who prospect through LinkedIn and email and want a simple CRM | Mid-market B2B companies in manufacturing, wholesale and distribution that need CRM connected to their ERP. |
Plans side by side
folk
Standard$24member/month, billed yearly ($30 billed monthly)
Premium$48member/month, billed yearly ($60 billed monthly)
Enterprise$80member/month, billed yearly, starting price ($100 billed monthly)
SugarCRM
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
folk
- potential cost savings when compared with other CRMs
SugarCRM
- strong midmarket option
- good account and contact management
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “folk vs SugarCRM”, https://slateindex.ai/compare/folk-vs-sugarcrm, data of Nov 3, 2026. Licence: CC BY 4.0.