FrontCustomer service platform where teams and AI agents resolve complex customer work together
vs
Re:amazeSimple, Intuitive Customer Support Software
Comparison · Live Chat & AI Support · weekly run Nov 3
Front vs Re:amaze
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Front is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 1.2 versus 0.6 for Re:amaze.
Choose Front if…
- You want the brand AI engines rank higher (1.2 vs 0.6)
- You want a lower entry price ($25 vs $29)
- You need SOC 2 Type II or ISO 27001 coverage
- You prefer a larger, established vendor (501–1,000 employees)
Choose Re:amaze if…
- AI answers describe it more positively (33% vs 29% positive)
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Front | Re:amaze |
|---|---|---|
| Visibility score | 1.2% | 0.6% |
| Change vs last week | down−0.2% | down−0.1% |
| Rank in Live Chat & AI Support | #29 | #36 |
| Share of voice | 0.4% | 0.4% |
| Mentions this run | 2 | 2 |
| Positive in AI answers | 29% | 33% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Front −0.19999999999999996pp · Re:amaze −0.09999999999999998pp over 1 weekly runs.
Engine by engine
Front leads on 1 of 3 engines
ChatGPT
AI Mode
Perplexity
FrontRe:amaze
Head to head in AI answers
0 engine answers name both brands
0Front ranked higher
0Re:amaze ranked higher
Features, pricing & fit
| Dimension | Front | Re:amaze |
|---|---|---|
| Pricing model | Per seat | Per seat |
| Entry price | $25 per seat / mo | $29 per seat / mo |
| Free plan | No · 14-day trial | No · 14-day trial |
| Deployment | Cloud (AWS), with U.S. or EU data hosting | Browser-based cloud service with no installation required |
| Integrations | 130+ | — |
| Compliance | SOC 2 Type II, ISO 27001 | — |
| Support | Help Center, Academy, Community, Developer Portal | Email: support@reamaze.com, Help section on the website, Contact the support team via request form |
| Founded | 2013 | — |
| Headquarters | San Francisco, CA, United States | Tempe, AZ, US |
| Employees | 501–1,000 | 11–50 |
| Funding | Series C · $204M raised | Seed |
| Best for | B2B customer support, sales, operations and account teams handling complex, multi-team customer requests | eCommerce brands and online businesses, including small support teams |
Plans side by side
Front
Starter$25seat/month, billed annually, up to 10 seats
Professional$65seat/month, billed annually, up to 50 seats
Enterprise$105seat/month, billed annually
Re:amaze
Basic$29per team member per month
Pro$49per team member per month
Plus$69per team member per month
Starter$59flat rate per month
Pros and cons
Themes from the AI answers that mention each brand
Front
- Best for collaborative customer operations
- Strong shared inbox and email-centric collaboration
- Useful when sales, customer success, and support must collaborate
- Frequently shortlisted for B2B SaaS customer support
- Lower annual rates than many help desk alternatives
Re:amaze
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Front vs Re:amaze”, https://slateindex.ai/compare/front-vs-re-amaze, data of Nov 3, 2026. Licence: CC BY 4.0.