GitBookThe knowledge layer for AI

StonlyThe knowledge platform for better, faster customer service

Comparison · Knowledge Management · weekly run Nov 3

GitBook vs Stonly

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

GitBook is the stronger AI pick in Knowledge Management: it has a visibility score of 4.6 versus 4.5 for Stonly, and ranks ahead in 0% of the answers that name both.

Choose GitBook if…

You want the brand AI engines rank higher (4.6 vs 4.5)
You need SOC 2 or ISO 27001 coverage
Per seat pricing suits your budget better than flat tiers
Free tier for individuals and small open-source or developer documentation teams

Choose Stonly if…

AI answers describe it more positively (62% vs 42% positive)
You need HIPAA or SOC 2 Type 2 coverage
You prefer a larger, established vendor (51–200 employees)
Flat tiers pricing suits your budget better than per seat

AI visibility side by side

Latest weekly run · Nov 3

Metric	GitBook	Stonly
Visibility score	4.6%	4.5%
Change vs last week	New	New
Rank in Knowledge Management	#18	#19
Share of voice	2.2%	1.6%
Mentions this run	12	8
Positive in AI answers	42%	62%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

GitBook 0pp · Stonly 0pp over 0 weekly runs.

Engine by engine

GitBook leads on 2 of 3 engines

ChatGPT

3.1%

1.9%

AI Mode

3.3%

8.5%

Perplexity

7.4%

3.1%

GitBookStonly

Head to head in AI answers

1 engine answers name both brands

0GitBook ranked higher

1Stonly ranked higher

Prompt	Engine	GitBook	Stonly
Official website of the top knowledge management tool vendors	ChatGPT	#23	#16

Features, pricing & fit

Dimension	GitBook	Stonly
Pricing model	Per seat	Flat tiers
Entry price	Free; paid from $65 per seat / mo	Contact sales
Free plan	Yes	Yes
Compliance	SOC 2, ISO 27001, GDPR	HIPAA, GDPR, SOC 2 Type 2
Support	White-glove migration, 1:1 support and training, Custom integrations	Priority support, Dedicated customer success
Founded	—	2018
Headquarters	Covina, California, US	Paris, France
Employees	11–50	51–200
Funding	Secondary transaction	Series A · $26M raised
Best for	Technical, product and support teams that publish docs for users and AI agents and need them kept accurate.	Customer support teams that need step-by-step guidance for agents and self-serve knowledge for customers

Plans side by side

GitBook

Free$0per site/month

Essential$65per site/month plus $12 per user/month, billed annually

Ultimate$249per site/month plus $12 per user/month, billed annually

EnterpriseCustomCustom

GitBook pricing

Stonly

Small BusinessCustomnot published

EnterpriseCustomcustom, contact sales

Stonly pricing

Pros and cons

Themes from the AI answers that mention each brand

GitBook

Free tier for individuals and small open-source or developer documentation teams
Suited to polished external technical and API documentation
Good for deflecting support tickets and organising product documentation
Pairs well with Notion or Slite for internal knowledge in developer-led startups
Named among the strongest shortlisted documentation tools