GlassboxAI-powered customer intelligence insights for proactive, preventive and secure digital customer experiences.
vs
MatomoPrivacy-first analytics you can trust
Comparison · Web Analytics · weekly run Nov 2
Glassbox vs Matomo
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Matomo is the stronger AI pick in Web Analytics: it has a visibility score of 38.1 versus 4.4 for Glassbox, and ranks ahead in 50% of the answers that name both.
Choose Glassbox if…
- AI answers describe it more positively (83% vs 39% positive)
- You need SOC 2 Type II or ISO 27001 or ISO 27017 or ISO 27701 or ISO 42001 or CSA STAR Level 1 coverage
- You prefer a larger, established vendor (201–500 employees)
- Strong enterprise performer blending quantitative analytics with qualitative context
Choose Matomo if…
- You want the brand AI engines rank higher (38.1 vs 4.4)
- You need ISO 27001:2022 coverage
- Privacy-focused, open-source analytics
- Free self-hosted version with full data ownership
AI visibility side by side
Latest weekly run · Nov 2
| Metric | Glassbox | Matomo |
|---|---|---|
| Visibility score | 4.4% | 38.1% |
| Change vs last week | New | New |
| Rank in Web Analytics | #17 | #2 |
| Share of voice | 1.2% | 9.5% |
| Mentions this run | 6 | 49 |
| Positive in AI answers | 83% | 39% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Glassbox 0pp · Matomo 0pp over 0 weekly runs.
Engine by engine
Matomo leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
GlassboxMatomo
Head to head in AI answers
2 engine answers name both brands
1Glassbox ranked higher
1Matomo ranked higher
| Prompt | Engine | Glassbox | Matomo |
|---|---|---|---|
| Which web analytics tool has the best reviews? | ChatGPT | #1 | #3 |
| Which Web Analytics vendors do analysts recommend? | Perplexity | #11 | #4 |
Features, pricing & fit
| Dimension | Glassbox | Matomo |
|---|---|---|
| Deployment | Single-tenant cloud on AWS or Microsoft Azure, and multi-tenant cloud. | Cloud or on-premise |
| Integrations | — | 100+ |
| Compliance | SOC 2 Type II, ISO 27001, ISO 27017, ISO 27701, ISO 42001, CSA STAR Level 1 | ISO 27001:2022 |
| Support | — | Forum support, Email support, Chat support, Dedicated Customer Success |
| Founded | 2010 | 2007 |
| Headquarters | London, United Kingdom | Wellington, New Zealand |
| Employees | 201–500 | 51–200 |
| Funding | Minority investment from Poalim Equity · $70M raised | Seed |
| Best for | Highly regulated enterprises, such as financial services organisations, that need digital experience analytics with security and compliance. | Organisations that need accurate, GDPR-compliant analytics and full control of their data |
Pros and cons
Themes from the AI answers that mention each brand
Glassbox
- Strong enterprise performer blending quantitative analytics with qualitative context
- Analysts frequently recommend it for combining event data with session replays
- Exceptionally high user ratings, around 4.8 to 4.9 out of 5 on G2
- Deep customer journey mapping and session playback
- Highest review rating among established web analytics tools
Matomo
- Privacy-focused, open-source analytics
- Free self-hosted version with full data ownership
- Strong alternative to Google Analytics
- Suited to strict regulatory and enterprise requirements
- Free trial available
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Glassbox vs Matomo”, https://slateindex.ai/compare/glassbox-vs-matomo, data of Nov 2, 2026. Licence: CC BY 4.0.