JivoChatLive chat software that turns website visitors into customers
vs
Pure ChatThe easiest & fastest way to add live chat to your website.
Comparison · Live Chat & AI Support · weekly run Nov 3
JivoChat vs Pure Chat
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
JivoChat is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 2.9 versus 0.3 for Pure Chat.
Choose JivoChat if…
- You want the brand AI engines rank higher (2.9 vs 0.3)
- You want a free plan to start
- You prefer a larger, established vendor (51–200 employees)
- Clearly advertised discounts
Choose Pure Chat if…
- AI answers describe it more positively (50% vs 0% positive)
- Streamlined, user-friendly live chat widget
- Free plan with multiple users and unlimited chats
- Mobile apps for answering chats on the go
AI visibility side by side
Latest weekly run · Nov 3
| Metric | JivoChat | Pure Chat |
|---|---|---|
| Visibility score | 2.9% | 0.3% |
| Change vs last week | up+0.7% | down−0.4% |
| Rank in Live Chat & AI Support | #18 | #38 |
| Share of voice | 0.9% | 0.2% |
| Mentions this run | 5 | 1 |
| Positive in AI answers | 0% | 50% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
JivoChat +0.6999999999999997pp · Pure Chat −0.39999999999999997pp over 1 weekly runs.
Engine by engine
JivoChat leads on 1 of 3 engines
ChatGPT
AI Mode
Perplexity
JivoChatPure Chat
Head to head in AI answers
0 engine answers name both brands
0JivoChat ranked higher
0Pure Chat ranked higher
Features, pricing & fit
| Dimension | JivoChat | Pure Chat |
|---|---|---|
| Pricing model | Per seat | Per seat |
| Entry price | Free; paid from $28 per seat / mo | $39 per seat / mo |
| Free plan | Yes | No · 30-day trial |
| Deployment | Website widget with desktop, mobile and browser apps | — |
| Integrations | 50+ | — |
| Support | — | Email: support@purechat.com |
| Founded | 2012 | 2012 |
| Headquarters | Vitória, Espírito Santo, Brazil | Scottsdale, Arizona |
| Employees | 51–200 | 11–50 |
| Funding | — | Seed · $2M raised |
| Best for | Small and mid-size businesses that want live chat and social messaging in one inbox at a low price | Entrepreneurs and small teams that want to have better conversations with leads and customers. |
Plans side by side
JivoChat
Free$0month
Basic$28agent per month, billed annually
Professional$42agent per month, billed annually
Enterprise$56agent per month, billed annually
Pure Chat
Growth$39month, billed annually (includes 4 users)
PRO$79month, billed annually (includes 10 users)
Pros and cons
Themes from the AI answers that mention each brand
JivoChat
- Clearly advertised discounts
Pure Chat
- Streamlined, user-friendly live chat widget
- Free plan with multiple users and unlimited chats
- Mobile apps for answering chats on the go
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “JivoChat vs Pure Chat”, https://slateindex.ai/compare/jivochat-vs-pure-chat, data of Nov 3, 2026. Licence: CC BY 4.0.