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SlateIndex
KeapSmall business CRM and automation platform
vs
Microsoft Dynamics 365Agentic CRM and ERP business applications from Microsoft
Comparison · CRM · weekly run Nov 3

Keap vs Microsoft Dynamics 365

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

Microsoft Dynamics 365 is the stronger AI pick in CRM: it has a visibility score of 30.7 versus 0.8 for Keap, and ranks ahead in 100% of the answers that name both.

Choose Keap if…

  • Straightforward tier-based pricing with no features gated behind higher packages
  • Lower effective monthly cost when paying annually
  • Suited to growing teams needing workflow automation, custom sales pipelines and advanced reporting

Choose Microsoft Dynamics 365 if…

  • You want the brand AI engines rank higher (30.7 vs 0.8)
  • AI answers describe it more positively (29% vs 25% positive)
  • You need ISO 27001 or ISO 27017 or ISO 27018 or ISO 27701 or ISO 9001 or SOC 1 or SOC 2 or SOC 3 coverage
  • You prefer a larger, established vendor (5,000+ employees)

AI visibility side by side

Latest weekly run · Nov 3

Metric Keap Microsoft Dynamics 365
Visibility score0.8%30.7%
Change vs last weekdown−0.4%up+10.7%
Rank in CRM#36#5
Share of voice0.4%7.5%
Mentions this run235
Positive in AI answers25%29%

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

0%25%50%75%100%Nov 2Nov 3Keap 1%

Keap −0.30000000000000004pp · Microsoft Dynamics 365 +10.7pp over 1 weekly runs.

Engine by engine

Microsoft Dynamics 365 leads on 3 of 3 engines

ChatGPT
2.3%
44.8%
AI Mode
0%
19.6%
Perplexity
0%
27.6%
KeapMicrosoft Dynamics 365

Head to head in AI answers

2 engine answers name both brands

0Keap ranked higher
2Microsoft Dynamics 365 ranked higher
PromptEngineKeapMicrosoft Dynamics 365
What should a CRM integrate with? ChatGPT#8#1
Which CRM offers a free trial? ChatGPT#7#6

Features, pricing & fit

DimensionKeapMicrosoft Dynamics 365
Pricing modelFlat tiers—
Entry price$299 / mo—
Free planNo—
DeploymentCloud—
Integrations5000+—
Compliance—ISO 27001, ISO 27017, ISO 27018, ISO 27701, ISO 9001, SOC 1, SOC 2, SOC 3
Support24/7 chat support, U.S.-based phone support, Dedicated Customer Success Manager, Help centerTechnical support, Community, Documentation, Partner network
Founded2001—
HeadquartersChandler, Arizona, United StatesRedmond, Washington, USA
Employees201–5005,000+
FundingDebt—
Best forGrowth-focused small businesses such as consultants, marketing agencies, coaches and startups that want marketing and sales automationOrganizations already using Microsoft 365 that want CRM and ERP apps in one suite.

Plans side by side

Keap

Keap$299month (billed monthly); $2,988/year billed annually
Keap pricing

Microsoft Dynamics 365

Pricing not available.

Pros and cons

Themes from the AI answers that mention each brand

Keap

  • Straightforward tier-based pricing with no features gated behind higher packages
  • Lower effective monthly cost when paying annually
  • Suited to growing teams needing workflow automation, custom sales pipelines and advanced reporting

    Microsoft Dynamics 365

    • Deep integration with the Microsoft ecosystem
    • Enterprise-scale CRM and ERP suite
    • Copilot AI integration for structured sales workflows
    • Strong analytical dimensions functionality in Business Central

      Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run

      Cite as: SlateIndex, “Keap vs Microsoft Dynamics 365”, https://slateindex.ai/compare/keap-vs-microsoft-dynamics-365, data of Nov 3, 2026. Licence: CC BY 4.0.