KeapSmall business CRM and automation platform
vs
SegmentCollect, unify, and enrich customer data across any app or device.
Comparison · CRM · weekly run Nov 3
Keap vs Segment
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Segment is the stronger AI pick in CRM: it has a visibility score of 2.6 versus 0.8 for Keap.
Choose Keap if…
- You need more native integrations (5000+ vs 750+)
- Straightforward tier-based pricing with no features gated behind higher packages
- Lower effective monthly cost when paying annually
- Suited to growing teams needing workflow automation, custom sales pipelines and advanced reporting
Choose Segment if…
- You want the brand AI engines rank higher (2.6 vs 0.8)
- You need SOC 2 Type II or SOC 2 Type I or HIPAA eligibility or PCI DSS Level 1 or Binding Corporate Rules or ISO/IEC 27001 or ISO/IEC 27017 or ISO/IEC 27018 coverage
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Keap | Segment |
|---|---|---|
| Visibility score | 0.8% | 2.6% |
| Change vs last week | down−0.4% | New |
| Rank in CRM | #36 | #20 |
| Share of voice | 0.4% | 0.9% |
| Mentions this run | 2 | 4 |
| Positive in AI answers | 25% | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Keap −0.30000000000000004pp · Segment +2.6pp over 1 weekly runs.
Engine by engine
Segment leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
KeapSegment
Head to head in AI answers
0 engine answers name both brands
0Keap ranked higher
0Segment ranked higher
Features, pricing & fit
| Dimension | Keap | Segment |
|---|---|---|
| Pricing model | Flat tiers | — |
| Entry price | $299 / mo | — |
| Free plan | No | — |
| Deployment | Cloud | — |
| Integrations | 5000+ | 750+ |
| Compliance | — | SOC 2 Type II, SOC 2 Type I, HIPAA eligibility, PCI DSS Level 1, Binding Corporate Rules, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018 |
| Support | 24/7 chat support, U.S.-based phone support, Dedicated Customer Success Manager, Help center | Help Center, Support plans, Live chat for paid support customers starting October 5, 2026 |
| Founded | 2001 | — |
| Headquarters | Chandler, Arizona, United States | — |
| Employees | 201–500 | — |
| Funding | Debt | Series D · $284M raised |
| Best for | Growth-focused small businesses such as consultants, marketing agencies, coaches and startups that want marketing and sales automation | Teams that want to collect first-party customer data once and send it to a data warehouse or many other tools. |
Plans side by side
Segment
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Keap
- Straightforward tier-based pricing with no features gated behind higher packages
- Lower effective monthly cost when paying annually
- Suited to growing teams needing workflow automation, custom sales pipelines and advanced reporting
Segment
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Keap vs Segment”, https://slateindex.ai/compare/keap-vs-segment, data of Nov 3, 2026. Licence: CC BY 4.0.