KlaviyoKlaviyo is the autonomous CRM for B2C brands, built to turn what you know about your customers into real growth.
vs
VTEXThe AI-Native Commerce Suite for CIOs and CEOs
Comparison · E-Commerce Platforms · weekly run Nov 3
Klaviyo vs VTEX
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Klaviyo is the stronger AI pick in E-Commerce Platforms: it has a visibility score of 1.4 versus 0.9 for VTEX.
Choose Klaviyo if…
- You want the brand AI engines rank higher (1.4 vs 0.9)
- AI answers describe it more positively (55% vs 0% positive)
- You need SOC 2 Type II or ISO 27001 or ISO 27017 coverage
- Leading choice for ecommerce, Shopify and online stores
Choose VTEX if…
- You need ISO/IEC 27001:2022 or SOC 1 Type 2 or SOC 2 Type 2 or PCI-DSS or PCI-DESV or Data Privacy Framework (DPF) coverage
- composable SaaS platform approach
- native marketplace capabilities
- strong B2C and B2B2C functionality
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Klaviyo | VTEX |
|---|---|---|
| Visibility score | 1.4% | 0.9% |
| Change vs last week | New | New |
| Rank in E-Commerce Platforms | #21 | #28 |
| Share of voice | 0.6% | 0.6% |
| Mentions this run | 3 | 3 |
| Positive in AI answers | 55% | 0% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Klaviyo 0pp · VTEX 0pp over 0 weekly runs.
Engine by engine
Klaviyo leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
KlaviyoVTEX
Head to head in AI answers
0 engine answers name both brands
0Klaviyo ranked higher
0VTEX ranked higher
Features, pricing & fit
| Dimension | Klaviyo | VTEX |
|---|---|---|
| Pricing model | Usage-based | — |
| Entry price | Contact sales | — |
| Free plan | Yes | — |
| Deployment | — | Multi-tenant cloud SaaS |
| Integrations | 400+ | — |
| Compliance | SOC 2 Type II, ISO 27001, ISO 27017 | ISO/IEC 27001:2022, SOC 1 Type 2, SOC 2 Type 2, PCI-DSS, PCI-DESV, Data Privacy Framework (DPF) |
| Support | Email support, Help Center and documentation, Klaviyo Academy courses, Klaviyo Community | Help Center, Developer Portal, Support request via vtex.com |
| Founded | 2012 | 2000 |
| Headquarters | Boston, MA, United States | London, United Kingdom |
| Employees | 1,001–5,000 | 1,001–5,000 |
| Funding | IPO | IPO (NYSE) · $365M raised |
| Best for | Ecommerce and direct-to-consumer brands that want email, SMS and customer data in one platform, from small businesses starting on the free plan to large enterprises. | Enterprise D2C, B2C and B2B brands, and marketplaces, run by CIOs and CEOs |
Plans side by side
VTEX
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Klaviyo
- Leading choice for ecommerce, Shopify and online stores
- Deep data-driven behavioral automation and predictive analytics
- Email and SMS marketing for ecommerce brands
- Free to start with no credit card required
- Bills monthly only, with no standard annual billing discount
VTEX
- composable SaaS platform approach
- native marketplace capabilities
- strong B2C and B2B2C functionality
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Klaviyo vs VTEX”, https://slateindex.ai/compare/klaviyo-vs-vtex, data of Nov 3, 2026. Licence: CC BY 4.0.