Loops vs Userlist

Which one do AI engines recommend, and how do they differ on price, fit and features?

The short answer

Loops is the stronger AI pick in Email Marketing: it has a visibility score of 3.1 versus 1.2 for Userlist, and ranks ahead in 50% of the answers that name both.

Choose Loops if…

You want the brand AI engines rank higher (3.1 vs 1.2)
You want a free plan to start
You need Data Privacy Framework (DPF) coverage
You prefer a larger, established vendor (11–50 employees)

Choose Userlist if…

Usage-based pricing suits your budget better than flat tiers
Recommended as a top choice on B2B SaaS shortlists

AI visibility side by side

Latest weekly run · Nov 2

Metric	Loops	Userlist
Visibility score	3.1%	1.2%
Change vs last week	New	New
Rank in Email Marketing	#23	#32
Share of voice	0.9%	0.4%
Mentions this run	4	2
Positive in AI answers	50%	—

The stronger value in each row is marked with a ✓.

Visibility score trend

Weekly runs over the last 60 days

Loops 0pp · Userlist 0pp over 0 weekly runs.

Engine by engine

Loops leads on 2 of 3 engines

ChatGPT

1.7%

AI Mode

5.7%

Perplexity

1.7%

LoopsUserlist

Head to head in AI answers

2 engine answers name both brands

1Loops ranked higher

1Userlist ranked higher

Prompt	Engine	Loops	Userlist
Top email marketing platform options for B2B SaaS companies	ChatGPT	#4	#5
Top email marketing platform options for B2B SaaS companies	Perplexity	#5	#4

Features, pricing & fit

Dimension	Loops	Userlist
Pricing model	Flat tiers	Usage-based
Entry price	Free; paid from $49 / mo	Contact sales
Free plan	Yes	No · 14-day trial
Compliance	Data Privacy Framework (DPF)	—
Support	Email help@loops.so, Support page	Email support at support@userlist.com, Discovery demo and 60-minute roadmapping session for new accounts, Group training for the team on Professional, Dedicated account manager and monthly review calls on Enterprise
Founded	2022	2017
Headquarters	—	Atlanta, Georgia, United States
Employees	11–50	1–10
Funding	Seed · $3M raised	Pre-seed from 21 angel investors
Best for	SaaS teams that want marketing, product, and transactional email in one platform	Growing B2B SaaS companies that need to onboard, engage and nurture both customers and marketing leads, especially where accounts have several users.