Microsoft Dynamics 365 vs Nutshell
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Microsoft Dynamics 365 is the stronger AI pick in CRM: it has a visibility score of 30.7 versus 6 for Nutshell.
Choose Microsoft Dynamics 365 if…
- You want the brand AI engines rank higher (30.7 vs 6)
- You need ISO 27001 or ISO 27017 or ISO 27018 or ISO 27701 or ISO 9001 or SOC 1 or SOC 3 coverage
- Deep integration with the Microsoft ecosystem
- Enterprise-scale CRM and ERP suite
Choose Nutshell if…
- You need GDPR or CCPA or CASA (App Defense Alliance) coverage
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Microsoft Dynamics 365 | Nutshell |
|---|---|---|
| Visibility score | 30.7% | 6% |
| Change vs last week | up+10.7% | New |
| Rank in CRM | #5 | #14 |
| Share of voice | 7.5% | 1.4% |
| Mentions this run | 35 | 7 |
| Positive in AI answers | 29% | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Microsoft Dynamics 365 +10.7pp · Nutshell +6pp over 1 weekly runs.
Engine by engine
Microsoft Dynamics 365 leads on 3 of 3 engines
Head to head in AI answers
0 engine answers name both brands
Features, pricing & fit
| Dimension | Microsoft Dynamics 365 | Nutshell |
|---|---|---|
| Pricing model | — | Per seat |
| Entry price | — | $13 per seat / mo |
| Free plan | — | No · 14-day trial |
| Onboarding fee | — | Included |
| Deployment | — | Cloud-hosted on Amazon Web Services, accessed through a browser and mobile apps. |
| Compliance | ISO 27001, ISO 27017, ISO 27018, ISO 27701, ISO 9001, SOC 1, SOC 2, SOC 3 | SOC 2, GDPR, CCPA, CASA (App Defense Alliance) |
| Support | Technical support, Community, Documentation, Partner network | Free live support on every plan, Free onboarding and data migration, Nutshell Advisor CRM consulting, Phone support on the highest-priced plan |
| Founded | — | 2009 |
| Headquarters | Redmond, Washington, USA | — |
| Employees | 5,000+ | — |
| Funding | — | Series A, led by Plymouth Growth |
| Best for | Organizations already using Microsoft 365 that want CRM and ERP apps in one suite. | Small businesses and small sales teams that want a simple CRM with built-in marketing. |
Plans side by side
Microsoft Dynamics 365
Pricing not available.
Nutshell
Pros and cons
Themes from the AI answers that mention each brand
Microsoft Dynamics 365
- Deep integration with the Microsoft ecosystem
- Enterprise-scale CRM and ERP suite
- Copilot AI integration for structured sales workflows
- Strong analytical dimensions functionality in Business Central
Nutshell
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Microsoft Dynamics 365 vs Nutshell”, https://slateindex.ai/compare/microsoft-dynamics-365-vs-nutshell, data of Nov 3, 2026. Licence: CC BY 4.0.