Microsoft Dynamics 365 vs Yesware
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Microsoft Dynamics 365 is the stronger AI pick in Sales Engagement: it has a visibility score of 7.1 versus 1.8 for Yesware.
Choose Microsoft Dynamics 365 if…
- You want the brand AI engines rank higher (7.1 vs 1.8)
- You need ISO 27001 or ISO 27017 or ISO 27018 or ISO 27701 or ISO 9001 or SOC 1 or SOC 2 or SOC 3 coverage
- You prefer a larger, established vendor (5,000+ employees)
- Deep integration with the Microsoft ecosystem
Choose Yesware if…
- AI answers describe it more positively (33% vs 29% positive)
- You need SOC 2 Type II coverage
- Basic email tracking, templates, and campaigns inside Gmail or Outlook
- Free-forever tier
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Microsoft Dynamics 365 | Yesware |
|---|---|---|
| Visibility score | 7.1% | 1.8% |
| Change vs last week | up+4.6% | down−0.6% |
| Rank in Sales Engagement | #13 | #33 |
| Share of voice | 2.2% | 0.5% |
| Mentions this run | 14 | 4 |
| Positive in AI answers | 29% | 33% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Microsoft Dynamics 365 +4.6pp · Yesware −0.5999999999999999pp over 1 weekly runs.
Engine by engine
Microsoft Dynamics 365 leads on 2 of 3 engines
Head to head in AI answers
0 engine answers name both brands
Features, pricing & fit
| Dimension | Microsoft Dynamics 365 | Yesware |
|---|---|---|
| Pricing model | — | Per seat |
| Entry price | — | Free; paid from $19 per seat / mo |
| Free plan | — | Yes |
| Deployment | — | Gmail Chrome extension and Outlook add-in, cloud-hosted on Amazon Web Services and Heroku |
| Compliance | ISO 27001, ISO 27017, ISO 27018, ISO 27701, ISO 9001, SOC 1, SOC 2, SOC 3 | SOC 2 Type II |
| Support | Technical support, Community, Documentation, Partner network | Email support, Phone support on Pro and above, Help Center, Weekly webinar trainings |
| Founded | — | 2010 |
| Headquarters | Redmond, Washington, USA | Saskatoon, SK, Canada |
| Employees | 5,000+ | 51–200 |
| Funding | — | Funding round · $48M raised |
| Best for | Organizations already using Microsoft 365 that want CRM and ERP apps in one suite. | Individual sellers, sales teams and SMBs that sell through email and want simple tools without enterprise overhead |
Plans side by side
Microsoft Dynamics 365
Pricing not available.
Yesware
Pros and cons
Themes from the AI answers that mention each brand
Microsoft Dynamics 365
- Deep integration with the Microsoft ecosystem
- Enterprise-scale CRM and ERP suite
- Copilot AI integration for structured sales workflows
- Strong analytical dimensions functionality in Business Central
Yesware
- Basic email tracking, templates, and campaigns inside Gmail or Outlook
- Free-forever tier
- Offers a free tier
- Suited to individual reps or very small teams
- Likely cheaper for solo operators
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Microsoft Dynamics 365 vs Yesware”, https://slateindex.ai/compare/microsoft-dynamics-365-vs-yesware, data of Nov 3, 2026. Licence: CC BY 4.0.