Pure ChatThe easiest & fastest way to add live chat to your website.
vs
QualifiedConvert inbound leads at scale with Piper, the AI SDR Agent.
Comparison · Live Chat & AI Support · weekly run Nov 3
Pure Chat vs Qualified
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Qualified is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 2.3 versus 0.3 for Pure Chat.
Choose Pure Chat if…
- Per seat pricing suits your budget better than flat tiers
- Streamlined, user-friendly live chat widget
- Free plan with multiple users and unlimited chats
- Mobile apps for answering chats on the go
Choose Qualified if…
- You want the brand AI engines rank higher (2.3 vs 0.3)
- You need SOC 2 Type II coverage
- Flat tiers pricing suits your budget better than per seat
- Highest user rating on G2 at 4.9/5
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Pure Chat | Qualified |
|---|---|---|
| Visibility score | 0.3% | 2.3% |
| Change vs last week | down−0.4% | down−2% |
| Rank in Live Chat & AI Support | #38 | #20 |
| Share of voice | 0.2% | 0.4% |
| Mentions this run | 1 | 2 |
| Positive in AI answers | 50% | 50% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Pure Chat −0.39999999999999997pp · Qualified −2pp over 1 weekly runs.
Engine by engine
Qualified leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
Pure ChatQualified
Head to head in AI answers
0 engine answers name both brands
0Pure Chat ranked higher
0Qualified ranked higher
Features, pricing & fit
| Dimension | Pure Chat | Qualified |
|---|---|---|
| Pricing model | Per seat | Flat tiers |
| Entry price | $39 per seat / mo | Contact sales |
| Free plan | No · 30-day trial | No |
| Integrations | — | 20+ |
| Compliance | — | SOC 2 Type II |
| Support | Email: support@purechat.com | Dedicated support and success services, Qualified Representative contact |
| Founded | 2012 | — |
| Headquarters | Scottsdale, Arizona | Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States |
| Employees | 11–50 | — |
| Funding | Seed · $2M raised | Series C · $163M raised |
| Best for | Entrepreneurs and small teams that want to have better conversations with leads and customers. | B2B marketing and sales teams, especially Salesforce customers, that want to convert inbound website and email visitors into pipeline. |
Plans side by side
Pure Chat
Growth$39month, billed annually (includes 4 users)
PRO$79month, billed annually (includes 10 users)
Pros and cons
Themes from the AI answers that mention each brand
Pure Chat
- Streamlined, user-friendly live chat widget
- Free plan with multiple users and unlimited chats
- Mobile apps for answering chats on the go
Qualified
- Highest user rating on G2 at 4.9/5
- Rated among the highest live chat platforms
- Strong B2B website conversion and AI pipeline generation
- Geared toward B2B sales
- Fewer reviews than larger platforms
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Pure Chat vs Qualified”, https://slateindex.ai/compare/pure-chat-vs-qualified, data of Nov 3, 2026. Licence: CC BY 4.0.