Re:amazeSimple, Intuitive Customer Support Software
vs
SobotThe Agentic Customer Contact Platform
Comparison · Live Chat & AI Support · weekly run Nov 3
Re:amaze vs Sobot
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Sobot is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 0.9 versus 0.6 for Re:amaze.
Choose Re:amaze if…
- You want a lower entry price ($29 vs $39)
- Per seat pricing suits your budget better than flat tiers
Choose Sobot if…
- You want the brand AI engines rank higher (0.9 vs 0.6)
- AI answers describe it more positively (100% vs 33% positive)
- You need ISO/IEC 27001 or ISO/IEC 27701 coverage
- You prefer a larger, established vendor (201–500 employees)
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Re:amaze | Sobot |
|---|---|---|
| Visibility score | 0.6% | 0.9% |
| Change vs last week | down−0.1% | down−0.9% |
| Rank in Live Chat & AI Support | #36 | #31 |
| Share of voice | 0.4% | 0.5% |
| Mentions this run | 2 | 3 |
| Positive in AI answers | 33% | 100% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Re:amaze −0.09999999999999998pp · Sobot −0.9pp over 1 weekly runs.
Engine by engine
Sobot leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
Re:amazeSobot
Head to head in AI answers
0 engine answers name both brands
0Re:amaze ranked higher
0Sobot ranked higher
Features, pricing & fit
| Dimension | Re:amaze | Sobot |
|---|---|---|
| Pricing model | Per seat | Flat tiers |
| Entry price | $29 per seat / mo | $39 / mo |
| Free plan | No · 14-day trial | No · 14-day trial |
| Onboarding fee | — | Included |
| Deployment | Browser-based cloud service with no installation required | SaaS, with private deployment available on the Custom plan |
| Compliance | — | ISO/IEC 27001, ISO/IEC 27701 |
| Support | Email: support@reamaze.com, Help section on the website, Contact the support team via request form | Dedicated CSM and SLA on the Custom plan, Talk to sales and online consultation, Sales reps, customer success managers and product managers on request |
| Headquarters | Tempe, AZ, US | Singapore |
| Employees | 11–50 | 201–500 |
| Funding | Seed | Series D |
| Best for | eCommerce brands and online businesses, including small support teams | Retail and e-commerce, financial services, gaming, education and enterprise services teams that need one platform for many customer channels |
Plans side by side
Re:amaze
Basic$29per team member per month
Pro$49per team member per month
Plus$69per team member per month
Starter$59flat rate per month
Pros and cons
Themes from the AI answers that mention each brand
Re:amaze
Profile in progress.
Sobot
- High satisfaction for smaller, niche, or simpler widget deployments
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Re:amaze vs Sobot”, https://slateindex.ai/compare/re-amaze-vs-sobot, data of Nov 3, 2026. Licence: CC BY 4.0.