UmamiOpen-source web and product analytics
vs
ZohoCloud software suite for businesses
Comparison · Web Analytics · weekly run Nov 2
Umami vs Zoho
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Umami is the stronger AI pick in Web Analytics: it has a visibility score of 8.4 versus 2.8 for Zoho.
Choose Umami if…
- You want the brand AI engines rank higher (8.4 vs 2.8)
- AI answers describe it more positively (67% vs 50% positive)
- Lightweight, open-source, privacy-focused analytics
- Free hosted tier or free self-hosted option
Choose Zoho if…
- You need ISO/IEC 27001 or ISO/IEC 27017 or ISO/IEC 27018 or SOC 2 Type II coverage
- You prefer a larger, established vendor (5,000+ employees)
- Strong value for money and low cost
- Free tier for small teams
AI visibility side by side
Latest weekly run · Nov 2
| Metric | Umami | Zoho |
|---|---|---|
| Visibility score | 8.4% | 2.8% |
| Change vs last week | New | New |
| Rank in Web Analytics | #11 | #21 |
| Share of voice | 2.3% | 0.5% |
| Mentions this run | 12 | 3 |
| Positive in AI answers | 67% | 50% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Umami 0pp · Zoho 0pp over 0 weekly runs.
Engine by engine
Umami leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
UmamiZoho
Head to head in AI answers
0 engine answers name both brands
0Umami ranked higher
0Zoho ranked higher
Features, pricing & fit
| Dimension | Umami | Zoho |
|---|---|---|
| Pricing model | Usage-based | — |
| Entry price | Free; paid from $20 / mo | — |
| Free plan | Yes | — |
| Deployment | Self-hosted on your own infrastructure or as Umami Cloud, with US and EU regions | Cloud (SaaS) |
| Compliance | — | ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, SOC 2 Type II |
| Support | Community support, Email support, Email and chat support, Uptime SLA, onboarding assistance and designated support engineer on Enterprise | — |
| Founded | 2022 | 1996 |
| Headquarters | San Francisco, CA, United States | Chennai, Tamil Nadu, India |
| Employees | 1–10 | 5,000+ |
| Funding | Pre-seed · $2M raised | Bootstrapped |
| Best for | Developers, marketers, agencies, startups and teams that want privacy-first analytics without a cookie banner | Businesses of all sizes, from startups to enterprises, wanting one suite for sales, support, finance and HR |
Plans side by side
Zoho
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Umami
- Lightweight, open-source, privacy-focused analytics
- Free hosted tier or free self-hosted option
- Affordable and reliable web analytics
- Simple to use for everyday traffic reporting
- Strong choice for self-hosting and control
Zoho
- Strong value for money and low cost
- Free tier for small teams
- Broad functionality and integrated app ecosystem
- Good customization options
- Scales well as businesses grow
- Less premium user experience
- Pricing varies dramatically across products
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Umami vs Zoho”, https://slateindex.ai/compare/umami-vs-zoho, data of Nov 2, 2026. Licence: CC BY 4.0.