Olark pricing 2026: plans and costs
How AI answers describe Olark pricing
Other tools offering free trials include Zendesk, LiveAgent, Intercom, Olark, and Tidio, with trial periods ranging from 7 to 30 days.
Compared to: LiveChat · Tidio · LiveAgent
- Olark: starts at $29 per agent/month.
- Olark : Features a straightforward 14-day free trial for its live chat software.
Quick pricing summary
- Live Chat: $29 agent/month
- Standard AI Website Agent: $400 month, billed annually ($4,800/yr)
- Custom: Custom (contact sales)
- Worth noting: 14-day free trial stated for Live Chat; free trial with no credit card also offered for the AI agent. AI agent price is billed annually. Two agents on AI = $429/month, three = $458/month.
Plans
Live Chat
$29 agent/month
- Full-featured Live Chat, no AI
- Add the AI agent any time, no reinstall
- 14-day free trial, no credit card required
Standard AI Website Agent
$400 month, billed annually ($4,800/yr)
- Unlimited conversations, 24/7
- Answers unlimited visitor questions
- Automatic FAQ & knowledge updates
- Lead capture & qualification
- Proactive engagement
- White glove support and account management
- No token limits, no overages
- One human agent seat included
- Additional human agents +$29/agent/month
Custom
Custom contact sales
- Custom packages for power users & enterprise
- Regional routing and multiple teams
- Advanced integrations
- Custom workflows
- Custom SLAs
- Legal reviews and side letters
- SSO
What you get on each plan
| Feature | Live Chat | Standard AI Website Agent | Custom |
|---|---|---|---|
| AI website agent | — | ✓ | ✓ |
| Unlimited AI conversations | — | ✓ | ✓ |
| Human agent seats | $29/agent/month | 1 included, +$29/agent/month | Custom |
| Lead capture & qualification | — | ✓ | ✓ |
| White glove support and account management | — | ✓ | ✓ |
| Regional routing and multiple teams | — | — | ✓ |
| Advanced integrations | — | — | ✓ |
| Custom SLAs | — | — | ✓ |
| SSO | — | — | ✓ |
Hidden costs & add-ons
| Cost driver | Price | When it applies |
|---|---|---|
| Additional human agent seat | $29/agent/month | Standard AI Website Agent |
Olark pricing vs alternatives
| Brand | Entry price | Free plan | Model | Best for | |
|---|---|---|---|---|---|
| Olark | $29 per seat / mo | No · 14-day trial | Per seat | — | |
| LiveChat | $19 per seat / mo | No · 14-day trial | Per seat | Small teams earning their first revenue from chat, and scaling teams that want chat to drive sales; larger organizations can use the Enterprise plan. | Compare → |
| Tidio | Free; paid from $24.17 / mo | Yes | Usage-based | Ecommerce stores and small to mid-sized businesses wanting AI-assisted chat support with a free starting plan | Compare → |
| LiveAgent | $15 per seat / mo | No · 30-day trial | Per seat | Small and growing support teams that want email, chat, phone and social in one inbox | Compare → |
| Zendesk | $19 per seat / mo | No | Per seat | Support teams from startups to enterprises that need omnichannel ticketing with AI automation | Compare → |
List prices as published on www.olark.com/pricing. Totals are worked examples, not quotes.