Bitrix24Free online workspace for your business: CRM, tasks, online meetings, and more.
vs
CloseThe CRM that does the work
Comparison · CRM · weekly run Nov 3
Bitrix24 vs Close
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Close is the stronger AI pick in CRM: it has a visibility score of 7.3 versus 3.3 for Bitrix24.
Choose Bitrix24 if…
- You want a free plan to start
- You need more native integrations (850+ vs 100+)
- You prefer a larger, established vendor (501–1,000 employees)
- Flat tiers pricing suits your budget better than per seat
Choose Close if…
- You want the brand AI engines rank higher (7.3 vs 3.3)
- AI answers describe it more positively (52% vs 25% positive)
- You need SOC 2 Type II or GDPR or CCPA coverage
- Per seat pricing suits your budget better than flat tiers
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Bitrix24 | Close |
|---|---|---|
| Visibility score | 3.3% | 7.3% |
| Change vs last week | down−1.2% | down−1% |
| Rank in CRM | #18 | #10 |
| Share of voice | 0.7% | 2.3% |
| Mentions this run | 3 | 11 |
| Positive in AI answers | 25% | 52% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Bitrix24 −1.1000000000000005pp · Close −0.8999999999999995pp over 1 weekly runs.
Engine by engine
Close leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
Bitrix24Close
Head to head in AI answers
0 engine answers name both brands
0Bitrix24 ranked higher
0Close ranked higher
Features, pricing & fit
| Dimension | Bitrix24 | Close |
|---|---|---|
| Pricing model | Flat tiers | Per seat |
| Entry price | Contact sales | $19 per seat / mo |
| Free plan | Yes | No · 14-day trial |
| Deployment | Cloud (AWS, US or EU) and on-premise | Cloud (SaaS) |
| Integrations | 850+ | 100+ |
| Compliance | — | SOC 2 Type II, GDPR, CCPA |
| Support | Customer support chats and tickets, Certified partner network, Demos and webinars | Knowledge base, Email support |
| Founded | 2012 | 2013 |
| Headquarters | Alexandria, Virginia, United States | Austin, Texas, United States |
| Employees | 501–1,000 | 51–200 |
| Funding | Other Investors (Zendesk Ventures) | Angel |
| Best for | Businesses that want CRM, project management, communication and HR tools in one workspace at a flat price | Founders, small businesses and sales teams that sell through calls, email and SMS |
Plans side by side
Close
Solo$19per user / month (billed monthly; $9 billed annually)
Essentials$49per user / month (billed monthly; $35 billed annually)
Growth$109per user / month (billed monthly; $99 billed annually)
Scale$149per user / month (billed monthly; $139 billed annually)
Pros and cons
Themes from the AI answers that mention each brand
Bitrix24
- All-in-one workspace combining CRM and collaboration
- Generous free plan with unlimited users
- Free omnichannel contact center
- Feature-heavy CRM with task management
Close
- Best for high-velocity and outbound sales teams
- Straightforward, predictable per-seat pricing
- All-in-one calling, SMS, and email cadences
- Strong customer satisfaction in recent reviews
- Frequently included in CRM shortlists
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Bitrix24 vs Close”, https://slateindex.ai/compare/bitrix24-vs-close, data of Nov 3, 2026. Licence: CC BY 4.0.