Bitrix24Free online workspace for your business: CRM, tasks, online meetings, and more.
vs
CreatioAI CRM and workflow platform for people and AI agents
Comparison · CRM · weekly run Nov 3
Bitrix24 vs Creatio
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Creatio is the stronger AI pick in CRM: it has a visibility score of 7 versus 3.3 for Bitrix24.
Choose Bitrix24 if…
- All-in-one workspace combining CRM and collaboration
- Generous free plan with unlimited users
- Free omnichannel contact center
- Feature-heavy CRM with task management
Choose Creatio if…
- You want the brand AI engines rank higher (7 vs 3.3)
- AI answers describe it more positively (45% vs 25% positive)
- You need ISO/IEC 27001 or SOC 2 Type II coverage
- low-code process automation
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Bitrix24 | Creatio |
|---|---|---|
| Visibility score | 3.3% | 7% |
| Change vs last week | down−1.2% | down−1.5% |
| Rank in CRM | #18 | #12 |
| Share of voice | 0.7% | 2.5% |
| Mentions this run | 3 | 12 |
| Positive in AI answers | 25% | 45% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Bitrix24 −1.1000000000000005pp · Creatio −1.5pp over 1 weekly runs.
Engine by engine
Creatio leads on 1 of 3 engines
ChatGPT
AI Mode
Perplexity
Bitrix24Creatio
Head to head in AI answers
0 engine answers name both brands
0Bitrix24 ranked higher
0Creatio ranked higher
Features, pricing & fit
| Dimension | Bitrix24 | Creatio |
|---|---|---|
| Pricing model | Flat tiers | — |
| Entry price | Contact sales | — |
| Free plan | Yes | — |
| Deployment | Cloud (AWS, US or EU) and on-premise | Cloud |
| Integrations | 850+ | — |
| Compliance | — | ISO/IEC 27001, SOC 2 Type II |
| Support | Customer support chats and tickets, Certified partner network, Demos and webinars | Support plans, Academy, Partner network |
| Founded | 2012 | 2014 |
| Headquarters | Alexandria, Virginia, United States | Boston, Massachusetts, USA |
| Employees | 501–1,000 | 501–1,000 |
| Funding | Other Investors (Zendesk Ventures) | Series D (unconfirmed) · $268M raised |
| Best for | Businesses that want CRM, project management, communication and HR tools in one workspace at a flat price | Mid-size and enterprise organizations, especially in financial services, wanting CRM with no-code workflow and AI agents |
Plans side by side
Creatio
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Bitrix24
- All-in-one workspace combining CRM and collaboration
- Generous free plan with unlimited users
- Free omnichannel contact center
- Feature-heavy CRM with task management
Creatio
- low-code process automation
- workflow automation combined with CRM
- best for agile process-driven enterprises
- configurable workflows and process automation
- accessible composable pricing bundling workflow and CRM
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Bitrix24 vs Creatio”, https://slateindex.ai/compare/bitrix24-vs-creatio, data of Nov 3, 2026. Licence: CC BY 4.0.