ChatraTalk to visitors on your website
vs
ChatwootAI-powered, open-source customer support platform
Comparison · Live Chat & AI Support · weekly run Nov 3
Chatra vs Chatwoot
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Chatwoot is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 2.4 versus 0.9 for Chatra.
Choose Chatra if…
- Clearly advertised discounts
- Named as a simple alternative
Choose Chatwoot if…
- You want the brand AI engines rank higher (2.4 vs 0.9)
- You want a lower entry price ($19 vs $25)
- You need SOC 2 Type II or GDPR coverage
- Free self-hosted option
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Chatra | Chatwoot |
|---|---|---|
| Visibility score | 0.9% | 2.4% |
| Change vs last week | New | up+0.5% |
| Rank in Live Chat & AI Support | #33 | #19 |
| Share of voice | 0.4% | 1% |
| Mentions this run | 2 | 5 |
| Positive in AI answers | — | 22% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Chatra +0.9pp · Chatwoot +0.5pp over 1 weekly runs.
Engine by engine
Chatwoot leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
ChatraChatwoot
Head to head in AI answers
0 engine answers name both brands
0Chatra ranked higher
0Chatwoot ranked higher
Features, pricing & fit
| Dimension | Chatra | Chatwoot |
|---|---|---|
| Pricing model | Per seat | Per seat |
| Entry price | Free; paid from $25 per seat / mo | Free; paid from $19 per seat / mo |
| Free plan | Yes | Yes |
| Deployment | Website chat widget | Self-hosted or Chatwoot Cloud |
| Compliance | — | SOC 2 Type II, GDPR |
| Support | Email, Help and documentation | Live chat on the website, Email hello@chatwoot.com |
| Founded | 2015 | 2020 |
| Headquarters | Israel | San Francisco, California, United States |
| Employees | 11–50 | 11–50 |
| Funding | — | Seed · $2M raised |
| Best for | Businesses and online stores that want live chat and multichannel messaging on their website | Support teams that want one inbox for chat, email and messaging, with the option to self-host. |
Plans side by side
Chatra
Free$0one agent, free forever
Essential$25per agent per month
Pro$33per agent per month
Chatwoot
Hacker$0agent/month
Startups$19agent/month
Business$39agent/month
Enterprise$99agent/month
Pros and cons
Themes from the AI answers that mention each brand
Chatra
- Clearly advertised discounts
- Named as a simple alternative
Chatwoot
- Free self-hosted option
- Best open-source option
- Robust free plan with basic chat widgets
- Hosted free tier has usage limits
- Free plan limits agents, chat history, and advanced automations
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Chatra vs Chatwoot”, https://slateindex.ai/compare/chatra-vs-chatwoot, data of Nov 3, 2026. Licence: CC BY 4.0.