ChatraTalk to visitors on your website
vs
CrispThe AI customer support platform for every business
Comparison · Live Chat & AI Support · weekly run Nov 3
Chatra vs Crisp
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Crisp is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 22.9 versus 0.9 for Chatra, and ranks ahead in 100% of the answers that name both.
Choose Chatra if…
- You want a lower entry price ($25 vs $45)
- Per seat pricing suits your budget better than flat tiers
- Clearly advertised discounts
- Named as a simple alternative
Choose Crisp if…
- You want the brand AI engines rank higher (22.9 vs 0.9)
- Flat tiers pricing suits your budget better than per seat
- Free plan for two seats
- Shared inbox for small teams
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Chatra | Crisp |
|---|---|---|
| Visibility score | 0.9% | 22.9% |
| Change vs last week | New | down−1.4% |
| Rank in Live Chat & AI Support | #33 | #7 |
| Share of voice | 0.4% | 6.6% |
| Mentions this run | 2 | 32 |
| Positive in AI answers | — | 57% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Chatra +0.9pp · Crisp −1.4000000000000021pp over 1 weekly runs.
Engine by engine
Crisp leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
ChatraCrisp
Head to head in AI answers
1 engine answers name both brands
0Chatra ranked higher
1Crisp ranked higher
| Prompt | Engine | Chatra | Crisp |
|---|---|---|---|
| Alternatives to the most popular live chat tool | Perplexity | #12 | #6 |
Features, pricing & fit
| Dimension | Chatra | Crisp |
|---|---|---|
| Pricing model | Per seat | Flat tiers |
| Entry price | Free; paid from $25 per seat / mo | Free; paid from $45 / mo |
| Free plan | Yes | Yes |
| Deployment | Website chat widget | Hosted cloud software (SaaS) |
| Integrations | — | 100+ |
| Support | Email, Help and documentation | Help center, Dedicated onboarding and personalized SLA on the Enterprise plan |
| Founded | 2015 | 2015 |
| Headquarters | Israel | Nantes, France |
| Employees | 11–50 | 11–50 |
| Funding | — | Bootstrapped |
| Best for | Businesses and online stores that want live chat and multichannel messaging on their website | Small and medium-sized businesses looking for AI-powered omnichannel customer support software |
Plans side by side
Chatra
Free$0one agent, free forever
Essential$25per agent per month
Pro$33per agent per month
Crisp
Free$0month, per workspace
Mini$45month, per workspace
Essentials$95month, per workspace
Plus$295month, per workspace
EnterpriseCustomcustom
Pros and cons
Themes from the AI answers that mention each brand
Chatra
- Clearly advertised discounts
- Named as a simple alternative
Crisp
- Free plan for two seats
- Shared inbox for small teams
- Flat per-workspace pricing
- AI-powered support and ease of use
- Modern, clean interface
- Contact and automation limits on free tier
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Chatra vs Crisp”, https://slateindex.ai/compare/chatra-vs-crisp, data of Nov 3, 2026. Licence: CC BY 4.0.