Chatra vs LiveAgent
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
LiveAgent is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 8.5 versus 0.9 for Chatra, and ranks ahead in 100% of the answers that name both.
Choose Chatra if…
- You want a free plan to start
- Clearly advertised discounts
- Named as a simple alternative
Choose LiveAgent if…
- You want the brand AI engines rank higher (8.5 vs 0.9)
- You want a lower entry price ($15 vs $25)
- You need GDPR coverage
- You prefer a larger, established vendor (51–200 employees)
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Chatra | LiveAgent |
|---|---|---|
| Visibility score | 0.9% | 8.5% |
| Change vs last week | New | down−1.5% |
| Rank in Live Chat & AI Support | #33 | #10 |
| Share of voice | 0.4% | 2.7% |
| Mentions this run | 2 | 14 |
| Positive in AI answers | — | 39% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Chatra +0.9pp · LiveAgent −1.5999999999999996pp over 1 weekly runs.
Engine by engine
LiveAgent leads on 3 of 3 engines
Head to head in AI answers
1 engine answers name both brands
| Prompt | Engine | Chatra | LiveAgent |
|---|---|---|---|
| Alternatives to the most popular live chat tool | Perplexity | #12 | #7 |
Features, pricing & fit
| Dimension | Chatra | LiveAgent |
|---|---|---|
| Pricing model | Per seat | Per seat |
| Entry price | Free; paid from $25 per seat / mo | $15 per seat / mo |
| Free plan | Yes | No · 30-day trial |
| Deployment | Website chat widget | Cloud only |
| Integrations | — | 200+ |
| Compliance | — | GDPR |
| Support | Email, Help and documentation | 24/7 AI chatbot with human escalation, Email support, In-app live chat (Mon–Fri), Dedicated account manager (Business from 20 agents, Enterprise) |
| Founded | 2015 | 2004 |
| Headquarters | Israel | Bratislava, Slovakia |
| Employees | 11–50 | 51–200 |
| Funding | — | Bootstrapped |
| Best for | Businesses and online stores that want live chat and multichannel messaging on their website | Small and growing support teams that want email, chat, phone and social in one inbox |
Plans side by side
Chatra
LiveAgent
Pros and cons
Themes from the AI answers that mention each brand
Chatra
- Clearly advertised discounts
- Named as a simple alternative
LiveAgent
- Strong ticketing and help-desk depth
- Fast implementation with multi-channel routing and live chat
- 30-day free trial without a credit card
- Good value as a budget help desk
- Chat and ticketing in one suite
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Chatra vs LiveAgent”, https://slateindex.ai/compare/chatra-vs-liveagent, data of Nov 3, 2026. Licence: CC BY 4.0.