CloseThe CRM that does the work
vs
CreatioAI CRM and workflow platform for people and AI agents
Comparison · CRM · weekly run Nov 3
Close vs Creatio
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Close is the stronger AI pick in CRM: it has a visibility score of 7.3 versus 7 for Creatio, and ranks ahead in 100% of the answers that name both.
Choose Close if…
- You want the brand AI engines rank higher (7.3 vs 7)
- AI answers describe it more positively (52% vs 45% positive)
- You need GDPR or CCPA coverage
- Best for high-velocity and outbound sales teams
Choose Creatio if…
- You need ISO/IEC 27001 coverage
- You prefer a larger, established vendor (501–1,000 employees)
- low-code process automation
- workflow automation combined with CRM
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Close | Creatio |
|---|---|---|
| Visibility score | 7.3% | 7% |
| Change vs last week | down−1% | down−1.5% |
| Rank in CRM | #10 | #12 |
| Share of voice | 2.3% | 2.5% |
| Mentions this run | 11 | 12 |
| Positive in AI answers | 52% | 45% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Close −0.8999999999999995pp · Creatio −1.5pp over 1 weekly runs.
Engine by engine
Close leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
CloseCreatio
Head to head in AI answers
1 engine answers name both brands
1Close ranked higher
0Creatio ranked higher
| Prompt | Engine | Close | Creatio |
|---|---|---|---|
| What are the best CRM tools in 2026? | Perplexity | #9 | #10 |
Features, pricing & fit
| Dimension | Close | Creatio |
|---|---|---|
| Pricing model | Per seat | — |
| Entry price | $19 per seat / mo | — |
| Free plan | No · 14-day trial | — |
| Deployment | Cloud (SaaS) | Cloud |
| Integrations | 100+ | — |
| Compliance | SOC 2 Type II, GDPR, CCPA | ISO/IEC 27001, SOC 2 Type II |
| Support | Knowledge base, Email support | Support plans, Academy, Partner network |
| Founded | 2013 | 2014 |
| Headquarters | Austin, Texas, United States | Boston, Massachusetts, USA |
| Employees | 51–200 | 501–1,000 |
| Funding | Angel | Series D (unconfirmed) · $268M raised |
| Best for | Founders, small businesses and sales teams that sell through calls, email and SMS | Mid-size and enterprise organizations, especially in financial services, wanting CRM with no-code workflow and AI agents |
Plans side by side
Close
Solo$19per user / month (billed monthly; $9 billed annually)
Essentials$49per user / month (billed monthly; $35 billed annually)
Growth$109per user / month (billed monthly; $99 billed annually)
Scale$149per user / month (billed monthly; $139 billed annually)
Creatio
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Close
- Best for high-velocity and outbound sales teams
- Straightforward, predictable per-seat pricing
- All-in-one calling, SMS, and email cadences
- Strong customer satisfaction in recent reviews
- Frequently included in CRM shortlists
Creatio
- low-code process automation
- workflow automation combined with CRM
- best for agile process-driven enterprises
- configurable workflows and process automation
- accessible composable pricing bundling workflow and CRM
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Close vs Creatio”, https://slateindex.ai/compare/close-vs-creatio, data of Nov 3, 2026. Licence: CC BY 4.0.