JivoChatLive chat software that turns website visitors into customers
vs
SobotThe Agentic Customer Contact Platform
Comparison · Live Chat & AI Support · weekly run Nov 3
JivoChat vs Sobot
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
JivoChat is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 2.9 versus 0.9 for Sobot.
Choose JivoChat if…
- You want the brand AI engines rank higher (2.9 vs 0.9)
- You want a free plan to start
- Per seat pricing suits your budget better than flat tiers
- Clearly advertised discounts
Choose Sobot if…
- AI answers describe it more positively (100% vs 0% positive)
- You need ISO/IEC 27001 or ISO/IEC 27701 coverage
- You prefer a larger, established vendor (201–500 employees)
- Flat tiers pricing suits your budget better than per seat
AI visibility side by side
Latest weekly run · Nov 3
| Metric | JivoChat | Sobot |
|---|---|---|
| Visibility score | 2.9% | 0.9% |
| Change vs last week | up+0.7% | down−0.9% |
| Rank in Live Chat & AI Support | #18 | #31 |
| Share of voice | 0.9% | 0.5% |
| Mentions this run | 5 | 3 |
| Positive in AI answers | 0% | 100% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
JivoChat +0.6999999999999997pp · Sobot −0.9pp over 1 weekly runs.
Engine by engine
JivoChat leads on 1 of 3 engines
ChatGPT
AI Mode
Perplexity
JivoChatSobot
Head to head in AI answers
0 engine answers name both brands
0JivoChat ranked higher
0Sobot ranked higher
Features, pricing & fit
| Dimension | JivoChat | Sobot |
|---|---|---|
| Pricing model | Per seat | Flat tiers |
| Entry price | Free; paid from $28 per seat / mo | $39 / mo |
| Free plan | Yes | No · 14-day trial |
| Onboarding fee | — | Included |
| Deployment | Website widget with desktop, mobile and browser apps | SaaS, with private deployment available on the Custom plan |
| Integrations | 50+ | — |
| Compliance | — | ISO/IEC 27001, ISO/IEC 27701 |
| Support | — | Dedicated CSM and SLA on the Custom plan, Talk to sales and online consultation, Sales reps, customer success managers and product managers on request |
| Founded | 2012 | — |
| Headquarters | Vitória, Espírito Santo, Brazil | Singapore |
| Employees | 51–200 | 201–500 |
| Funding | — | Series D |
| Best for | Small and mid-size businesses that want live chat and social messaging in one inbox at a low price | Retail and e-commerce, financial services, gaming, education and enterprise services teams that need one platform for many customer channels |
Plans side by side
JivoChat
Free$0month
Basic$28agent per month, billed annually
Professional$42agent per month, billed annually
Enterprise$56agent per month, billed annually
Pros and cons
Themes from the AI answers that mention each brand
JivoChat
- Clearly advertised discounts
Sobot
- High satisfaction for smaller, niche, or simpler widget deployments
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “JivoChat vs Sobot”, https://slateindex.ai/compare/jivochat-vs-sobot, data of Nov 3, 2026. Licence: CC BY 4.0.