KeapSmall business CRM and automation platform
vs
SugarCRMThe sales CRM for B2B growth
Comparison · CRM · weekly run Nov 3
Keap vs SugarCRM
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
SugarCRM is the stronger AI pick in CRM: it has a visibility score of 1.7 versus 0.8 for Keap.
Choose Keap if…
- You need more native integrations (5000+ vs 180+)
- AI answers describe it more positively (25% vs 20% positive)
- Straightforward tier-based pricing with no features gated behind higher packages
- Lower effective monthly cost when paying annually
Choose SugarCRM if…
- You want the brand AI engines rank higher (1.7 vs 0.8)
- You need SOC 2 Type II or ISO/IEC 27001:2022 or CSA STAR or GDPR or CCPA coverage
- You prefer a larger, established vendor (501–1,000 employees)
- strong midmarket option
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Keap | SugarCRM |
|---|---|---|
| Visibility score | 0.8% | 1.7% |
| Change vs last week | down−0.4% | up+0.7% |
| Rank in CRM | #36 | #25 |
| Share of voice | 0.4% | 1.1% |
| Mentions this run | 2 | 5 |
| Positive in AI answers | 25% | 20% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Keap −0.30000000000000004pp · SugarCRM +0.7pp over 1 weekly runs.
Engine by engine
SugarCRM leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
KeapSugarCRM
Head to head in AI answers
0 engine answers name both brands
0Keap ranked higher
0SugarCRM ranked higher
Features, pricing & fit
| Dimension | Keap | SugarCRM |
|---|---|---|
| Pricing model | Flat tiers | — |
| Entry price | $299 / mo | — |
| Free plan | No | — |
| Deployment | Cloud | Cloud (SugarCloud) and on-premise |
| Integrations | 5000+ | 180+ |
| Compliance | — | SOC 2 Type II, ISO/IEC 27001:2022, CSA STAR, GDPR, CCPA |
| Support | 24/7 chat support, U.S.-based phone support, Dedicated Customer Success Manager, Help center | — |
| Founded | 2001 | 2004 |
| Headquarters | Chandler, Arizona, United States | — |
| Employees | 201–500 | 501–1,000 |
| Funding | Debt | Private equity (Accel-KKR) |
| Best for | Growth-focused small businesses such as consultants, marketing agencies, coaches and startups that want marketing and sales automation | Mid-market B2B companies in manufacturing, wholesale and distribution that need CRM connected to their ERP. |
Plans side by side
SugarCRM
Pricing not available.
Pros and cons
Themes from the AI answers that mention each brand
Keap
- Straightforward tier-based pricing with no features gated behind higher packages
- Lower effective monthly cost when paying annually
- Suited to growing teams needing workflow automation, custom sales pipelines and advanced reporting
SugarCRM
- strong midmarket option
- good account and contact management
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Keap vs SugarCRM”, https://slateindex.ai/compare/keap-vs-sugarcrm, data of Nov 3, 2026. Licence: CC BY 4.0.