OutlineTeam knowledge base & wiki
vs
StonlyThe knowledge platform for better, faster customer service
Comparison · Knowledge Management · weekly run Nov 3
Outline vs Stonly
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Stonly is the stronger AI pick in Knowledge Management: it has a visibility score of 4.5 versus 1.9 for Outline.
Choose Outline if…
- You need a self-hosted or on-premises option
Choose Stonly if…
- You want the brand AI engines rank higher (4.5 vs 1.9)
- AI answers describe it more positively (62% vs 0% positive)
- You need HIPAA or GDPR or SOC 2 Type 2 coverage
- You prefer a larger, established vendor (51–200 employees)
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Outline | Stonly |
|---|---|---|
| Visibility score | 1.9% | 4.5% |
| Change vs last week | New | New |
| Rank in Knowledge Management | #34 | #19 |
| Share of voice | 0.4% | 1.6% |
| Mentions this run | 2 | 8 |
| Positive in AI answers | 0% | 62% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Outline 0pp · Stonly 0pp over 0 weekly runs.
Engine by engine
Stonly leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
OutlineStonly
Head to head in AI answers
0 engine answers name both brands
0Outline ranked higher
0Stonly ranked higher
Features, pricing & fit
| Dimension | Outline | Stonly |
|---|---|---|
| Pricing model | Flat tiers | Flat tiers |
| Entry price | Free; paid from $4 / mo | Contact sales |
| Free plan | Yes | Yes |
| Deployment | Cloud hosted or self-hosted on your own server | — |
| Integrations | 20+ | — |
| Compliance | — | HIPAA, GDPR, SOC 2 Type 2 |
| Support | Email support, Enterprise support contract | Priority support, Dedicated customer success |
| Founded | 2020 | 2018 |
| Headquarters | San Francisco, California, US | Paris, France |
| Employees | 11–50 | 51–200 |
| Funding | Series A | Series A · $26M raised |
| Best for | Teams that want a fast, collaborative knowledge base in the cloud or on their own server | Customer support teams that need step-by-step guidance for agents and self-serve knowledge for customers |
Plans side by side
Outline
Cloud: 1-10 team members$10month
Cloud: 11-100 team members$79month
Cloud: 101-200 team members$249month
On-Premises Community Edition$0
On-Premises Business$4user/month billed annually, 10 user minimum
On-Premises Enterprise$5user/month billed annually, 100 user minimum
Pros and cons
Themes from the AI answers that mention each brand
Outline
Profile in progress.
Stonly
- Interactive, step-by-step guides
- Customer service knowledge management
- Dynamic knowledge bases that adapt to user actions
- Highly rated, frequently recommended vendor
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Outline vs Stonly”, https://slateindex.ai/compare/outline-vs-stonly, data of Nov 3, 2026. Licence: CC BY 4.0.