QualifiedConvert inbound leads at scale with Piper, the AI SDR Agent.
vs
SobotThe Agentic Customer Contact Platform
Comparison · Live Chat & AI Support · weekly run Nov 3
Qualified vs Sobot
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Qualified is the stronger AI pick in Live Chat & AI Support: it has a visibility score of 2.3 versus 0.9 for Sobot.
Choose Qualified if…
- You want the brand AI engines rank higher (2.3 vs 0.9)
- You need SOC 2 Type II coverage
- Highest user rating on G2 at 4.9/5
- Rated among the highest live chat platforms
Choose Sobot if…
- AI answers describe it more positively (100% vs 50% positive)
- You need ISO/IEC 27001 or ISO/IEC 27701 coverage
- High satisfaction for smaller, niche, or simpler widget deployments
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Qualified | Sobot |
|---|---|---|
| Visibility score | 2.3% | 0.9% |
| Change vs last week | down−2% | down−0.9% |
| Rank in Live Chat & AI Support | #20 | #31 |
| Share of voice | 0.4% | 0.5% |
| Mentions this run | 2 | 3 |
| Positive in AI answers | 50% | 100% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Qualified −2pp · Sobot −0.9pp over 1 weekly runs.
Engine by engine
Qualified leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
QualifiedSobot
Head to head in AI answers
0 engine answers name both brands
0Qualified ranked higher
0Sobot ranked higher
Features, pricing & fit
| Dimension | Qualified | Sobot |
|---|---|---|
| Pricing model | Flat tiers | Flat tiers |
| Entry price | Contact sales | $39 / mo |
| Free plan | No | No · 14-day trial |
| Onboarding fee | — | Included |
| Deployment | — | SaaS, with private deployment available on the Custom plan |
| Integrations | 20+ | — |
| Compliance | SOC 2 Type II | ISO/IEC 27001, ISO/IEC 27701 |
| Support | Dedicated support and success services, Qualified Representative contact | Dedicated CSM and SLA on the Custom plan, Talk to sales and online consultation, Sales reps, customer success managers and product managers on request |
| Headquarters | Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, United States | Singapore |
| Employees | — | 201–500 |
| Funding | Series C · $163M raised | Series D |
| Best for | B2B marketing and sales teams, especially Salesforce customers, that want to convert inbound website and email visitors into pipeline. | Retail and e-commerce, financial services, gaming, education and enterprise services teams that need one platform for many customer channels |
Plans side by side
Pros and cons
Themes from the AI answers that mention each brand
Qualified
- Highest user rating on G2 at 4.9/5
- Rated among the highest live chat platforms
- Strong B2B website conversion and AI pipeline generation
- Geared toward B2B sales
- Fewer reviews than larger platforms
Sobot
- High satisfaction for smaller, niche, or simpler widget deployments
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Qualified vs Sobot”, https://slateindex.ai/compare/qualified-vs-sobot, data of Nov 3, 2026. Licence: CC BY 4.0.