ScribeWorkflow context for teams and AI agents
vs
StonlyThe knowledge platform for better, faster customer service
Comparison · Knowledge Management · weekly run Nov 3
Scribe vs Stonly
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Stonly is the stronger AI pick in Knowledge Management: it has a visibility score of 4.5 versus 1.4 for Scribe.
Choose Scribe if…
- You need SOC 2 Type II or CCPA or FERPA coverage
- You prefer a larger, established vendor (201–500 employees)
- Per seat pricing suits your budget better than flat tiers
- useful for documenting processes
Choose Stonly if…
- You want the brand AI engines rank higher (4.5 vs 1.4)
- You need SOC 2 Type 2 coverage
- Flat tiers pricing suits your budget better than per seat
- Interactive, step-by-step guides
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Scribe | Stonly |
|---|---|---|
| Visibility score | 1.4% | 4.5% |
| Change vs last week | New | New |
| Rank in Knowledge Management | #40 | #19 |
| Share of voice | 0.4% | 1.6% |
| Mentions this run | 2 | 8 |
| Positive in AI answers | — | 62% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Scribe 0pp · Stonly 0pp over 0 weekly runs.
Engine by engine
Stonly leads on 2 of 3 engines
ChatGPT
AI Mode
Perplexity
ScribeStonly
Head to head in AI answers
0 engine answers name both brands
0Scribe ranked higher
0Stonly ranked higher
Features, pricing & fit
| Dimension | Scribe | Stonly |
|---|---|---|
| Pricing model | Per seat | Flat tiers |
| Entry price | Free; paid from $13 per seat / mo | Contact sales |
| Free plan | Yes | Yes |
| Compliance | SOC 2 Type II, HIPAA, CCPA, GDPR, FERPA | HIPAA, GDPR, SOC 2 Type 2 |
| Support | Customer support, Customer success, Help Center | Priority support, Dedicated customer success |
| Founded | 2019 | 2018 |
| Headquarters | San Francisco, CA, United States | Paris, France |
| Employees | 201–500 | 51–200 |
| Funding | Series C, led by StepStone, at a $1.3B valuation · $130M raised | Series A · $26M raised |
| Best for | Teams that document processes for training, onboarding, SOPs, software rollouts and AI agents, from solo consultants to large enterprises | Customer support teams that need step-by-step guidance for agents and self-serve knowledge for customers |
Plans side by side
Scribe
Basic$0free
Pro Personal$25per seat per month
Pro Team$13per seat per month
EnterpriseCustomcustom
Pros and cons
Themes from the AI answers that mention each brand
Scribe
- useful for documenting processes
- creating step-by-step guides
- free sign-up
Stonly
- Interactive, step-by-step guides
- Customer service knowledge management
- Dynamic knowledge bases that adapt to user actions
- Highly rated, frequently recommended vendor
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 100%·next run
Cite as: SlateIndex, “Scribe vs Stonly”, https://slateindex.ai/compare/scribe-vs-stonly, data of Nov 3, 2026. Licence: CC BY 4.0.