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SlateIndex

LiveAgent reviews

Help desk and live chat with AI agents

Live Chat & AI SupportBratislava, Slovakia51–200 employeesFounded 2004

Visibility score
8.5%
down−1.5% vs last week
Weekly run · Nov 3

Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run

Reviews · what AI answers and open sources say

LiveAgent reviews: what AI answers say

Positive in AI answers
39%
of 33 engine answers that mention LiveAgent
Sentiment of answers
Positive39%
Neutral52%
Mixed9%

What answers praise

  • Strong ticketing and help-desk depth · 2 answers
  • Fast implementation with multi-channel routing and live chat · 3 answers
  • 30-day free trial without a credit card · 3 answers
  • Good value as a budget help desk · 2 answers
  • Chat and ticketing in one suite · 1 answers

Common criticisms

    Open sources these answers cite

    SourceTypeCitations
    rankite.comWeb6
    toolradar.comWeb6
    softwareadvice.comReview site3
    brevo.comWeb2
    capterra.comReview site2
    crazyegg.comWeb2
    engagelab.comWeb2
    g2.comReview site2
    heyy.ioWeb2
    noupe.comWeb2

    Classified from 33 engine answers across 9 prompts in the last four weekly runs.SlateIndex does not collect review-site ratings and never shows invented quotes.

    Cite as: SlateIndex, “LiveAgent AI visibility profile”, https://slateindex.ai/brand/liveagent, data of Nov 3, 2026. Licence: CC BY 4.0.