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tawk.to reviews

One free inbox for all your customer channels.

Live Chat & AI SupportLas Vegas, Nevada, US201–500 employeesFounded 2012

Visibility score
27.6%
down−4.3% vs last week
Weekly run · Nov 3

Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run

Reviews · what AI answers and open sources say

tawk.to reviews: what AI answers say

Positive in AI answers
70%
of 71 engine answers that mention tawk.to
Sentiment of answers
Positive70%
Neutral15%
Mixed15%

What answers praise

  • Completely free core live chat · 12 answers
  • Unlimited agents and chats on free tier · 10 answers
  • Widely used, high-volume live chat tool · 6 answers
  • Good value for budget-conscious small teams · 8 answers
  • Highly rated by users on review sites · 2 answers

Common criticisms

  • Tawk.to branding on widget unless paid · 4 answers
  • Limited advanced automation and reporting on free plan · 2 answers

Open sources these answers cite

SourceTypeCitations
g2.comReview site12
toolradar.comWeb10
rankite.comWeb8
softwareadvice.comReview site6
enjo.aiWeb5
capterra.comReview site4
tooltester.comWeb3
boei.helpWeb2
brevo.comWeb2
chatim.appWeb2

Classified from 71 engine answers across 13 prompts in the last four weekly runs.SlateIndex does not collect review-site ratings and never shows invented quotes.

Cite as: SlateIndex, “tawk.to AI visibility profile”, https://slateindex.ai/brand/tawk-to, data of Nov 3, 2026. Licence: CC BY 4.0.