Bitrix24Free online workspace for your business: CRM, tasks, online meetings, and more.
vs
folkThe AI CRM for your entire sales motion
Comparison · CRM · weekly run Nov 3
Bitrix24 vs folk
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Bitrix24 is the stronger AI pick in CRM: it has a visibility score of 3.3 versus 0.6 for folk.
Choose Bitrix24 if…
- You want the brand AI engines rank higher (3.3 vs 0.6)
- You want a free plan to start
- You prefer a larger, established vendor (501–1,000 employees)
- Flat tiers pricing suits your budget better than per seat
Choose folk if…
- You need more native integrations (5000+ vs 850+)
- AI answers describe it more positively (50% vs 25% positive)
- You need SOC 2 or GDPR coverage
- Per seat pricing suits your budget better than flat tiers
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Bitrix24 | folk |
|---|---|---|
| Visibility score | 3.3% | 0.6% |
| Change vs last week | down−1.2% | down−0.9% |
| Rank in CRM | #18 | #37 |
| Share of voice | 0.7% | 0.4% |
| Mentions this run | 3 | 2 |
| Positive in AI answers | 25% | 50% |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Bitrix24 −1.1000000000000005pp · folk −0.9pp over 1 weekly runs.
Engine by engine
Bitrix24 leads on 3 of 3 engines
ChatGPT
AI Mode
Perplexity
Bitrix24folk
Head to head in AI answers
0 engine answers name both brands
0Bitrix24 ranked higher
0folk ranked higher
Features, pricing & fit
| Dimension | Bitrix24 | folk |
|---|---|---|
| Pricing model | Flat tiers | Per seat |
| Entry price | Contact sales | $24 per seat / mo |
| Free plan | Yes | No · 14-day trial |
| Deployment | Cloud (AWS, US or EU) and on-premise | Cloud |
| Integrations | 850+ | 5000+ |
| Compliance | — | SOC 2, GDPR |
| Support | Customer support chats and tickets, Certified partner network, Demos and webinars | Migration service, Priority support, 1:1 onboarding sessions, Dedicated account manager |
| Founded | 2012 | 2020 |
| Headquarters | Alexandria, Virginia, United States | France |
| Employees | 501–1,000 | 11–50 |
| Funding | Other Investors (Zendesk Ventures) | Seed |
| Best for | Businesses that want CRM, project management, communication and HR tools in one workspace at a flat price | Small sales teams, agencies and founders who prospect through LinkedIn and email and want a simple CRM |
Plans side by side
folk
Standard$24member/month, billed yearly ($30 billed monthly)
Premium$48member/month, billed yearly ($60 billed monthly)
Enterprise$80member/month, billed yearly, starting price ($100 billed monthly)
Pros and cons
Themes from the AI answers that mention each brand
Bitrix24
- All-in-one workspace combining CRM and collaboration
- Generous free plan with unlimited users
- Free omnichannel contact center
- Feature-heavy CRM with task management
folk
- potential cost savings when compared with other CRMs
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Bitrix24 vs folk”, https://slateindex.ai/compare/bitrix24-vs-folk, data of Nov 3, 2026. Licence: CC BY 4.0.