Bitrix24Free online workspace for your business: CRM, tasks, online meetings, and more.
vs
NutshellPowerful & Easy-to-Use CRM for Small Businesses
Comparison · CRM · weekly run Nov 3
Bitrix24 vs Nutshell
Which one do AI engines recommend, and how do they differ on price, fit and features?
The short answer
Nutshell is the stronger AI pick in CRM: it has a visibility score of 6 versus 3.3 for Bitrix24.
Choose Bitrix24 if…
- You want a free plan to start
- Flat tiers pricing suits your budget better than per seat
- All-in-one workspace combining CRM and collaboration
- Generous free plan with unlimited users
Choose Nutshell if…
- You want the brand AI engines rank higher (6 vs 3.3)
- You need SOC 2 or GDPR or CCPA or CASA (App Defense Alliance) coverage
- Per seat pricing suits your budget better than flat tiers
AI visibility side by side
Latest weekly run · Nov 3
| Metric | Bitrix24 | Nutshell |
|---|---|---|
| Visibility score | 3.3% | 6% |
| Change vs last week | down−1.2% | New |
| Rank in CRM | #18 | #14 |
| Share of voice | 0.7% | 1.4% |
| Mentions this run | 3 | 7 |
| Positive in AI answers | 25% | — |
The stronger value in each row is marked with a ✓.
Visibility score trend
Weekly runs over the last 60 days
Bitrix24 −1.1000000000000005pp · Nutshell +6pp over 1 weekly runs.
Engine by engine
Nutshell leads on 1 of 3 engines
ChatGPT
AI Mode
Perplexity
Bitrix24Nutshell
Head to head in AI answers
0 engine answers name both brands
0Bitrix24 ranked higher
0Nutshell ranked higher
Features, pricing & fit
| Dimension | Bitrix24 | Nutshell |
|---|---|---|
| Pricing model | Flat tiers | Per seat |
| Entry price | Contact sales | $13 per seat / mo |
| Free plan | Yes | No · 14-day trial |
| Onboarding fee | — | Included |
| Deployment | Cloud (AWS, US or EU) and on-premise | Cloud-hosted on Amazon Web Services, accessed through a browser and mobile apps. |
| Integrations | 850+ | — |
| Compliance | — | SOC 2, GDPR, CCPA, CASA (App Defense Alliance) |
| Support | Customer support chats and tickets, Certified partner network, Demos and webinars | Free live support on every plan, Free onboarding and data migration, Nutshell Advisor CRM consulting, Phone support on the highest-priced plan |
| Founded | 2012 | 2009 |
| Headquarters | Alexandria, Virginia, United States | — |
| Employees | 501–1,000 | — |
| Funding | Other Investors (Zendesk Ventures) | Series A, led by Plymouth Growth |
| Best for | Businesses that want CRM, project management, communication and HR tools in one workspace at a flat price | Small businesses and small sales teams that want a simple CRM with built-in marketing. |
Plans side by side
Nutshell
Foundation$13per user, per month
Growth$25per user, per month
Pro$42per user, per month
Business$59per user, per month
Top tier (name not stated)$79per user, per month
Pros and cons
Themes from the AI answers that mention each brand
Bitrix24
- All-in-one workspace combining CRM and collaboration
- Generous free plan with unlimited users
- Free omnichannel contact center
- Feature-heavy CRM with task management
Nutshell
Profile in progress.
Data collected ·ChatGPT, Perplexity, Google AI Mode·coverage 98.8%·next run
Cite as: SlateIndex, “Bitrix24 vs Nutshell”, https://slateindex.ai/compare/bitrix24-vs-nutshell, data of Nov 3, 2026. Licence: CC BY 4.0.